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Customer reviews for Samsung 5.4 cu. ft. Top Load Washer with Pet Care Solution for
Samsung 5.4 cu. ft. Top Load Washer with Pet Care Solution
4.6 out of 5 stars
stars426 ratings426 reviews
  1. 5 stars83% (355)
  2. 4 stars8% (36)
  3. 3 stars2% (7)
  4. 2 stars1% (5)
  5. 1 star5% (23)

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Showing 381-390 of 426 reviews
Jan 29, 2024
EvCu
5 out of 5 stars review

Great smart home washer!

[This review was collected as part of a promotion.] It’s a great washer so far and the smart home integration is amazing. I like that you get a notification on your phone when the cycle is complete and if you have a Samsung smart TV it even notifies you on your TV as well. I can really tell the difference of the quality of wash compared to my old washer and it rings out the clothes as well. The integrated water faucet is a great feature. If you need to pre-wash clothes before starting the cycle through the smart homes app you’re able to, make a laundry recipe by indicating what items you will be washing and it gives you a recommended cycle. The only thing I wish is that the washer would’ve Included a manual, I can’t even seem to find it online.

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Mar 18, 2024
gddo
2 out of 5 stars review

Don't be fooled by bells and whistles

[This review was collected as part of a promotion.] There are way more negatives than positives so I'll start with the positives. It is very large, big enough to wash pillows and comforters, and I like how you can see through the lid to see your laundry. The clothes seem to come out clean enough. I also like that you can program it to end at a certain time. This lets me start washing it in the middle of the night to take advantage of lower electricity rates. I like how it senses how much water to use. Now, this is where most of the positives end. Prior to this washer, I had one of those good old fashioned washers with an agitator and no electronic control panel. It was still working quite well, and there are a lot of things that it did that this Samsung washer does not. On a side note, I don't really see the point of the laundry soap dispenser as it pretty much just gets washed into the drum immediately. Anyways, this washer will not allow you to add a lot of clothes mid cycle. The machine senses how much water you need, and then fills it accordingly. If after it is filled, you decide you want to add clothes, it will not add more water. Also, I like to use cold water to soak the clothes for hours or even half a day. However, if you pause it to allow it to soak, you can't program it to start back up at a later time. You would have to go and press the button again to get it running. This is not good if you want to run it in the middle of the night for lower electricity rates. In addition, once you pause it, you can only sometimes use the app to start it again. It seems like the smart control button which allows you to use your app times out after awhile. You can definitely use the app to start the cycle from the very beginning, but that is pointless for how I want to use it. In addition, to use the app, the washer needs to be turned on at the washer. Why can't the app turn it on? I do find it neat that you can find out how much electricity you used. However, keep in mind this doesn't take into account the added cost of using warm or hot water. Also, all the different cycles that they show are just different combinations of water temperature and how much you want it to spin. In addition, if after you've filled the washer, you want to change to a different cycle on the dial, it drains all the water and soap and makes you start all over. How wasteful is that? It doesn't let you change water temperature once it starts filling it either without starting all over. I actually prefer my good old washer with manual controls. This washer seems to have so many bells and whistles with different cycles, but it is really all a trick to make it seem fancier than it really is. All in all, it seems to be a decent washer and does the job, but there are many issues with it. Time will tell how reliable it is.

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
reply from SEA Care

Hi there, Brand-new appliances can be difficult to operate. Let us provide you with the details you need. Here is a link to help you use the washer. Please see each section, follow the steps, and click the hyperlinks for further help. Cycles, settings, and features on your Samsung washing machine. https://www.samsung.com/us/support/answer/ANS00061937/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146967768 to help our team pull up your information. Have a great day. ^Aloe

Jul 23, 2024
JohnB
5 out of 5 stars review

Happy Washer Owner

[This review was collected as part of a promotion.] This is first washer I purchased without an agitator. I am impressed how clean the clothes come out.

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Jul 23, 2024
Viper
5 out of 5 stars review

Love my washer!

[This review was collected as part of a promotion.] I bought this washer to match my dryer and really love it so much that I wash all the time. Great features!

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Jul 31, 2024
Big Ed
5 out of 5 stars review

Cleans great

[This review was collected as part of a promotion.] Excellent machine and the pet care feature is awesome! Love the smart things connectivity. No more wondering if the machine is finished. Quiet too.

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Dec 13, 2024
Mike17941
5 out of 5 stars review

Samsung 7150 washer

(This review was collected as part of a promotion.) Excellent product highly efficient and very reliable. Easy to navigate all the features. I had no problems with my first load.

Review from Samsung Canada
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Jul 11, 2024
Manny
5 out of 5 stars review

Very happy

[This review was collected as part of a promotion.] I've had this washer since May and very happy with purchase. I love that I get notification on my Samsung TV that wash has completed.

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Jan 17, 2025
chempeg
5 out of 5 stars review

Nice for new home

[This review was collected as part of a promotion.] I bought this for a new build home and it has been really good so far. I like that it has filters for lint and dog hair

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Jul 11, 2024
Jill
5 out of 5 stars review

Favorite washer!

[This review was collected as part of a promotion.] I bought this 6 months ago, and love it! It’s easy to use, holds even the largest blankets and handles pet fur better than previous washers.

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Jul 11, 2024
xxcanesxx07
5 out of 5 stars review

Great for Pet Owners

[This review was collected as part of a promotion.] I bought this almost a month ago and have been very happy so far. I LOVE the pet hair filters, they always catch a ton of extra dog hair! Clothes come out smelling and looking clean!

Review from Samsung US
Helpful?71SM50NYQHYB13610568167