Thanks for trying Dawn Powerwash Dish Spray, Paula! We're happy to help you learn how to use it. Fist, scrape excess food from dirty dishes. Then, spray the Powerwash on your dishes, wipe, and rinse. For lightly soiled dishes, just spray & rinse, no wiping is needed. For heavily soiled dishes, let the spray foam suds sit for 3-4 minutes, then wipe & rinse. We hope this is helpful, but we're happy to assist further. Please feel free to give our team a call at (800) 725-3296.

We're sorry to hear this, as we have many quality checks in place to ensure that you can use our Powerwash with ease. If you haven't already, try running the nozzle under hot water for a few seconds. Please give us a call at (800) 725-3296 if you'd like any further assistance.