Hello Dear Consumer. Thanks for taking the time to leave your review. We’re sorry you’re not getting the experience you were expecting from Dawn. Please know that we have many quality checks in place to make sure your product is in great condition for you. We’d like to look into this so please give us a call at (800) 725-3296.

We are really sorry to hear you had this experience with our Dawn Powerwash Dish Spray, Fresh Clean. It must upsetting that the scent was not of your liking, and it was hard to squeeze. We understand scent is very subjective, and we appreciate you providing us with this feedback, but this is definitely not the type of experience we want you to go through. The Dawn Platinum Erasing Direct Foam Fresh Rapids can be found primarily on Amazon as all Dawn Direct Foam pump and refill bottles have transitioned to online-only. Please feel free to contact us at (800) 725-3296 so we can learn more about this situation and take care of you by recommending the best scent for your taste. Your satisfaction is highly important for us at Dawn.