We're sorry to hear you aren't enjoying the Powerwash for your dishes. We'll be sure to let the rest of our team know how you feel. If you'd like to share more, please give us a call at (800) 725-3296.

Thanks for sharing this with us. Please know that our products go through strict quality checks to ensure they provide you with only the best dishwashing experience. For best results, try the following tips: * Upside-down use: The bottle is not designed to be used in an upside-down position. Ask the consumer to spray several times into the sink in an upright position. * Clogging: Run warm water over the nozzle for a few minutes to loosen any clogs that may have occurred. * Dip tube: If this happens when the bottle is almost empty, it could be that the dip tube doesn’t reach the solution or is facing in the wrong direction. The correct direction for the dip tube is in the same direction as the sprayer, and the bottom of it should be in the corner. To change the direction of the dip tube, disconnect the sprayer from the bottle and reconnect it. So we can help further, please give us a call at (800) 725-3296.

We're sorry to hear that this has been your experience, Dustin, since we always want you to be able to enjoy using Dawn. We'll be sure to share your comments with the rest of our team. Safety is at the heart of all we do, and we can assure you that all of our products have been thoroughly evaluated to be safe when used as directed. You're welcome to learn more about the ingredients we use by searching for our products on the Smart Label website. While our Dawn Platinum Powerwash Dish Spray isn't meant to have an off-odor, it may smell differently than intended when mixed with certain foods. This product is currently available in four different scents, including our Free & Clear version, and we encourage you to give another scent a try. We'd be happy to look into this further for you, so please give us a call at (800) 725-3296 when you have a moment.