Thanks, Joe, for picking up a Dawn Platinum Powerwash Dish Spray Refill, and using your previously purchased sprayer to dispense the product. We're sorry to learn that your sprayer's not working now. It might help to know that our Quality Team shares that each sprayer should last around 5 bottles. After 4-6 bottles, it's not unusual for the sprayer to need to be replaced. When you move the sprayer to a new refill bottle, be sure that the dip tube’s facing the same direction as the nozzle. Note that the tube bends. The bottom of it should be facing the same way as the nozzle. Speaking of the nozzle, check that it’s not clogged. If it is, run warm water over the nozzle for a few minutes to loosen any clogs that may have occurred. Let us know if this helps, by calling us any Monday through Friday, from 9 AM to 6 PM, EST. We’re happy to help at 1 (800) 725-3296.

We expect you'll be fully satisfied with your Dawn Platinum Powerwash Dish Spray, Ash, thanks to the pressurized trigger spray, which delivers a semi-continuous delivery of high levels of cleaning ingredients in a foam form. This effective foam clings to dishes and works to help loosen greasy food soils. If the mess is really baked on or old, you'll benefit from letting the foam sit on the gunk for a few minutes, before wiping it away. If you'd like more help with this, it would be our pleasure to assist. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.