We appreciate your review. Your satisfaction matters to us, and with our many quality checks, we expect every bottle to meet our high quality standards. If you'd like to give us a call at (800) 725-3296, we'd be happy to see how we can help.

We're very sorry you had that experience, gtolbert. While we know that scent and fragrance preferences are very subjective and personal, we'll definitely let our teams know how you feel. It might help to know that we have two other scents of Powerwash, Citrus and Apple. One of them might be more to your liking. Give us a call at (800) 725-3296 if we can help you further or answer any questions.

We're sorry to hear that a loyal Dawn fan like you is feeling disappointed, Matthew, since we have many quality checks to ensure that our products reach you in the best possible condition. We'd be happy to share some tips so that you can get back to enjoying our Dawn Platinum Powerwash Dish Spray. When you have a chance, run warm water over the nozzle for a few minutes to loosen any clogs that may have occurred. As well, while pulling the trigger, try squeezing the body of the bottle. This should force out any trapped air so it will spray as intended. Also, check to see that the dip tube is facing the right way, which would be in the same direction as the sprayer, with the bottom of it in the corner. To change the direction of the dip tube, disconnect the sprayer from the bottle and reconnect it. We hope that this helps. If you'd like further assistance with this, please give us a call at (800) 725-3296.