We're so sorry you started to cough and experienced a headache when using our Dawn Powerwash Dish Spray. Please be assured that every ingredient, as well as the complete formula, is fully evaluated against the highest safety standard using the latest scientific approach for consumer safety. Although this is not a health concern, some consumers may experience a temporary tickle in their nose or throat when spraying Dawn Dish Spray. To avoid this occurring, use the product in a well-ventilated area and spray the product away from your face. It may also help to hold dishes at arm’s length to increase the distance between the spray and the nose and mouth. If you're having any concerns, we recommend that you discontinue use and seek advice from your medical provider. Your safety is our very top priority, and we’d like to learn more details of your experience to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM – 6PM EST Monday – Friday.

We're very sorry you're having this experience. We never want to disappoint a Dawn fan. We want to help you get all the use from Dawn's Powerwash Dish Spray you can. When you get a moment, give us a call at (800) 725-3296, so we can help you.

We're sorry a loyal Dawn fan like you is feeling disappointed, since we can assure you that our products go through many quality checks. We'd be happy to share a few tips to try out to get your Dawn Powerwash Dish Spray back to spraying properly. We suggest running warm water over the nozzle for a few minutes to loosen any clogs that may have occurred. As well, make sure that the dip tube inside the bottle is facing the correct direction. The dip tube should be facing the same direction as the sprayer, with the bottom of it in the corner. To change the direction of the dip tube, disconnect the sprayer from the bottle and reconnect it. We hope this helps! Your satisfaction means the world to us, so you're welcome to give us a call at (800) 725-3296. We'd be happy to look into this further for you.