Thanks for your feedback, Kenra. We're so sorry to learn about your experience with Dawn Platinum Powerwash's new scent, and you can be assured we'll be sharing it with both our Quality Assurance and Safety Teams. If you haven't already, we'd recommend discontinuing any further use of the bottle. Kindly give us a call at (800) 725-3296, as we'd love to help make this right for you and retain your loyalty.

We want to assure you that all of our products are thoroughly evaluated to be safe when used as directed, so we're sorry to hear about your experience, since your safety is our number one priority. We'd like to learn more to share with our Safety Team and help, so please give us a call at (800) 725-3296.

We thank you for sharing your feedback with us. Our products go through many quality checks to ensure it gets to you with the best results, and we are sorry that wasn't the case with your recent purchase. We wouldn't expect Dawn to impart the product taste into food. However, it is possible if the soap isn't completely rinsed off or if the dishes have become porous. If certain items always pick up a flavor, they're probably worn to the point of being porous and should be washed by hand. It might help to know that cast iron and plastic items can absorb flavors. We will be sure to share your suggestion for making an unscented version. So we can learn more about your experience, please call us at (800) 725-3296 when you have a moment.

We always strive for our products to reach you in the best possible condition, so we're sorry to hear that a loyal Dawn fan like you had this experience. We'd be happy to share some tips to help get your Dawn Platinum Powerwash Dish Spray working as it should! First, please make sure that the trigger is unlocked. To do this, check to see that the yellow markings on top of both the sprayer and the nozzle are lined up exactly. We suggest priming the bottle by giving the trigger 3-5 full pulls. As well, you can squeeze the body of the bottle while pulling the trigger to ensure that any trapped air will be forced out. It may also help to run the nozzle under warm water for a minute or two. We hope that you find success with these tips! Since your satisfaction means the world to us, we'd like to look into this further for you. When you have a chance, please give us a call at (800) 725-3296.