We had our Cloud Supreme warrantied - the best warranty experience I have ever had. However, the bed we got as a replacement is not as soft or comfortable as the last one. I regret choosing this one which they would give us for free instead of paying the extra for a better mattress. I called back after a week of trying it, but warrantied needs can not be returned. They did tell me that, and this one seemed fine in the store, but it's hard on my back and hips night after night. It's not horrible, but if recommend one of the higher lines if you have any back problems.

[This review was collected as part of a promotion.] This mattress is definitely better than the one we had before. However, it's not as soft as I had hoped and it's very hot. I am one to always be cold and now I am so hot I can hardly sleep. I don't love it but we'll keep it.

We purchased our mattress in December of 2016 and I was excited to try it out. I was hoping that the memory foam would help with my shoulders, low back, etc. My husband didn't have any issues. When we went to the store to check the mattresses out, the salesman made a big deal about us laying down on the mattresses so we could select the one that best fit our needs. Well the Medium firm mattress felt wonderful. And we laid on it for quite a while. We also tried the Soft one and it was very soft and didn't seem to have any support. So after discussing with the salesman, he said that it would probably take 60 days to break in the mattress so that it would be like the one we tried in the store. And if we were not happy with it, we could return it for a different one. Within 30 days, both my husband and I could hardly walk when we got up in the morning. The mattress was so hard. I put a foam pad on it and that helped a little. So we went back to the store to see if we could get a different one. They said we should give it more time and that we should not have added the foam - well they weren't sleeping on the darned thing. They also said we could trade it in for the Soft mattress but it would cost more money. I was really frustrated. The thing already cost us an arm and a leg, I felt we had already paid too much and didn't want to pay more money only to find out the soft one wouldn't work either. They also said that the reason the medium mattress felt so good at the store was because so many people had laid on it, trying it out, so it was broken in really good. So we went home disappointed and feeling like we were ripped off and determined to make the mattress work for us so we didn't have to pay more money to the store. After 90 days, the mattress was still as hard as it had been day 1. So we put the foam pad back on it. It has now been over 2 years and it is still as hard as it was on day 1. And yes, the foam pad is still on there. With the foam pad, we aren't limping out of bed. I firmly believe we were delivered the hard mattress. Lessons learned - (1) it does not help to try out mattress in the store, as they are not what you will receive; (2) don't believe the salesman when he says you can bring it back, there will be a catch; (3) buy a cheaper mattress so you can afford to get another one when the new one doesn't work out. I'm writing this at 1:30 am because I can't sleep, my shoulders are aching from laying on the mattress.

We bought this mattress 30 days ago. It is the most uncomfortable mattress we have ever owned. We are tossing and turning all night long. This mattress causes extreme back pain and numbness in the arms for side sleepers. We have tried kneeling and walking on mattress to loosen up, but nothing works. I am now sleeping on the couch. We called 2 days ago to return and we are still waiting to hear back from a representative from Tempur-Pedic. So far, not an easy return process as suggested by salesperson in flagship store.

I've been sleeping on my Adapt Medium-Hybrid for about a month now and I love it. I'm so glad I purchased this mattress and the Ease adjustable base to go with it. While I do believe I'm still breaking the mattress in (it's a little too firm still), I find it to be very comfortable. I'm able to fall asleep quickly, stay asleep, and wake up with fewer aches and pains than I used to. I think the mattress will wear well over time and ultimately, I'm happy I made this purchase.

WOW! I've heard conflicting reviews about the Tempur-Pedic, but my lower back pain had me considering many options. I then recalled a chiropractor years ago who mentioned that Tempur-Pedic was the best mattress for spine alignment. That being said, I went with the Adapt Hybrid, and ... WOW ... I've been experiencing the best, pain-free sleep ever. I can't believe that I waited so long to purchase a Tempur-Pedic. Don't be fooled by all of the mattresses in a box. You can't beat the Tempur-Pedic Adapt for comfort at a reasonable price.

I had made the mistake of listening to online reviews for a bed in a box hybrid mattress that was supposed to be excellent for side sleeping and back issues. Unfortunately for me it was horrible and so incredibly uncomfortable I sent it back after one month. I have Degenerative Disc Disease and a arthritis, so I'm used to sleeping with pain. After many months of trying out every store brand possible I finally gave in and bought the Tempurpedic Adapt all foam. We've had it for just over a week and I literally can't wait to go to bed every night. I have not awakened with hip or back pain one night. The mornings are so much better being able to get out of bed easily not crawl. I'm just kicking myself, that I didn't purchase this mattress years ago!!! Saving up now to get the adjustable base. Little more expensive than some other brands, but worth every penny.

Very pleased with the mattress when I tested out at a store I knew I had to have it. The big test would be my wife because she was not with me at the time but she loves it too. You know what they say happy wife good night sleep something like that I think. GREAT BED.

I have arthritis and this mattress helps alleviate the pressure on my hips and knees. I was worried about the mattress holding heat, but it doesn't. It took about a month to get used to it, but I don't think I'll ever go back to a traditional mattress.

[This review was collected as part of a promotion.] We had a tempurpedic mattress for 12 years and decided it was time for a new one. We bought some organic brand that was highly rated and highly $$$ but after 7 months I couldn't stand it anymore. My back was killing me every morning! Bought another tempurpedic and now my back is back to normal. I bought a cooling mattress cover because it does hold heat. But I won't ever buy anything other tempurpedic. Ever again...