The installation was a nightmare. it won't work with a newer PC. I was able to install printer software on 12 years old laptop. The installation could not be completed without providing a credit card number, so the HP can start charging monthly fee after the trial period. And the cherry on the top: the printer is faulty! HP suggested to replace it. I am returning it!

I remember when Windows printers were plug and play. You'd plug them in, software would automatically install and that was that. With this one, despite my 50 years of computer experience, it took an hour on the phone with a representative to get it fully set up (included instructions were almost exclusively pictorial, almost no words). Now, big problem is when I specify the number of copies I want printed, it ignores that number and prints out 2-3 copies (when I want way more). Plenty of paper, plenty of ink and no error messages. Then I call HP support AGAIN. Even though I tell the "AI" the problem with my HP printer, in its infinite wisdom (and unbeknownst to me), it transfers me to laptop support. I wait 30 minutes to get someone, who then transfers me to printer support. I am speaking with that person for 2-3 minutes (who does little more than parrot my description of the problem) ... and then the call is disconnected. He then calls me back and THAT call is almost instantly disconnected (and this time, he does NOT call me back). HP USED to be the gold standard of printers. Sam's must get a lot of these returned (as this one is going to be).

The absolute worst printer of my life impossible to connect always has issues, even if you install the app, even if you buy their ink, never had a printer this difficult. I am actually shopping for a new printer if anyone has this printer recommends please share or if you know how to make this one work consistently. I'm shopping for a new printer !

This thing is an absolute piece of garbage. Never connects via wifi, airprint never an option, and only connects via its on wifi network. The ink runs out after 3 pages. Maybe HP should not put AI in their products and actually make something that works.

This printer literally had one job! I don't need anything fancy or flashy. Just print my documents! This thing takes MINUTES to print 1 page, even its only a word doc, even if its 1 SENTENCE (no, I'm not exaggerating). Something as simple as loading paper is a whole headache! I trusted you, HP!!!! :'(

Would not connect to network. Had hard time connecting direct. Only had for 2 months now it won't print at all. Changed half full cartridges but prints nothing on paper. Total waste of money. Not the first time an HP has gone bad. NO MORE HP's for me.

Horrible printer. It waste paper by only partially printing at time. Printer wastes at least 25% of the paper ream by not printing the full document. Same issue when printer multiple pages, some pages a competely printer, while others are partial prints. It does not give any error. You will only find out of the partial printed pages when reviewing your printed document. Sometime it prints 30%, 50%, 95% of the document. Various degrees of partial printing. I have to print one page at a time to ensure my pages are fully printing and still get the same effect most of the time. How frustrating when I need to print out a least 20 pages at a time. This is a contant issue.

Difficult time setting it up today to wifi, despite it was in same room with computer and router/ gateway. Took about 1 hour, a long time by today's standards. I did not like the software at all. Very redundant. Also, took a very long time to print out a single page. Wifi speed at 120 Mbps and both 2.4 and 5 Ghz. Mine gave the option for 2 sided printing which I choose, yet the printer would NOT print on both sides, thereby wasting paper. Read the fine print as well if you sign up for the automatic ink delivery. Mine will be returned tomorrow. Got lots of error messages during set up as well. HP can keep their junk.

I have always owned HP printers, but at this point i wouldn't accept one even as a gift. A word of advise, do NOT sign up to have HP directly supply you with your ink or supplies. Buy your cartridges and paper from a retailer if you insist on owning an HP printer. Plus, set up was nothing short of a continuing nightmare. I moved recently, which afforded me the opportunity to throw mine away without a second of regret. I'm currently in the market for a new printer, and i can assure you it won't be an HP.

Once i figured out how to use. Its a great product.