Chairs are very nice, depending on the light, charcoal almost has a bluish tint, but in full light they are gray. One of them was difficult to get the legs on because the manufacturer did not place the screws on the outside so they would fall down and we had some issues, but finally able to resolve. I bought 2 of them and the other one was much easier to put together, no problems with the legs. You do have to attach the side 'wings' , legs and the reclining part, but any guy can do it for us gals or if you're mechanically inclined, a lady can do it for herself.

One chair was perfect but unfortunately the wings on the second chair had mismatched brackets and therefore would not fit together. We are currently working with Abbyson to get replacement brackets for that chair. Otherwise the chairs seem to very comfortable.

packed safely,easy to assemble.everything fit tightly,nice quality fabric and comfortable even for large man

Great value for the money. A comfortable high back reclining chair. These look lo lovely in our living room!

The leg fastener was not in the wood so my husband had to Fix it. No one responded to my email. This chair is for someone eihh th h long legs

I bought it for my wife's office so I could sit in it while she works. it is comfortable. It was easy to assemble took me maybe 10 minutes.

Material does not appear that it will wear well to me and it’s difficult for me to push it back to recline

Defective or poorly constructed product. While screwing legs into base of chair, leg bolt receivers came out of wood

This chair is terribly uncomfortable and I was almost overcome by the smell of chemicals when I removed it from its box.

Bought this for my mom, she loves it. She's older and needed something firm and easy to get up from. It's heavy but easy to push around if you need too.