Thanks for giving us a chance to discuss this with you, Jen. Our Pine-Sol 2X formula comes in smaller bottles because it’s double-strength. We're sorry about your disappointment and are here to help. Please call our team at 800-227-1860 and mention #250121-000547. We hope to speak with you soon. Shannon from The Clorox Team

Thank you for your feedback; we want to assure you that the price per use remains unchanged. Even with the smaller 60-ounce bottle, you can still create 60 gallons of cleaner, compared to just 30 gallons with the previous size. We apologize for your dissatisfaction with the size of our Original Multi-Surface Cleaner and would like to assist. Please call 800-227-1860 with #241209-000683 handy, and we'll discuss the best way. We appreciate your loyalty and hope to speak with you soon. Shannon from The Pine-Sol Team

Thanks for your loyalty and valuable review. We're sorry you're disappointed with the size of our Lemon Fresh Multi-Surface Cleaner. While the bottles are smaller, our price per use has not changed. Each bottle gives you enough Pine-Sol to make 2X the cleaning solution than our previous formula. So we may lend a helping hand, please call us at 800-227-1860 and mention #251223-000336. We hope to restore your confidence in our products soon. Ashlee from The Pine-Sol Team

Thanks for trying and sharing your thoughts on our 2x Lemon Fresh Multi-Surface Cleaner. Although we worked hard to find a scent close to the original, our loyal Pine-Sol fans will notice the difference, and we're sorry for your disappointment. We're here to help and hope you'll give us a call at 800-227-1860. Please have this reference number 240930-000429 handy when you do. Thanks again. Shannon from The Pine-Sol Team

Pam, we appreciate your honesty. We're sorry to hear you're disappointed in the size of our 2X Lemon Scented Pine-Sol, and we want to shed light on this. Our 2X formula is double-strength, so you’re getting 2 times the cleaner in a smaller bottle. Please call us at 800-227-1860 and refer to this number: 240717-000622 so we can assist you further. Talk to you soon. Jeffery from The Pine-Sol Team

Thanks for sharing your feedback, and we're sorry to hear that you're disappointed with the size of our Pine-Sol 2X Concentrated Multi-Surface Cleaner. While the bottles are smaller, the amount of cleaning solution you can make hasn't changed. Each bottle now lasts twice as long as before, allowing you to make twice the cleaning solution versus our previous formula. If you'd like to discuss this further, please give us a call at 800-227-1860 with reference number 240501-000335. We look forward to speaking with you. Alexandrea from The Pine-Sol Team

Hi, and thanks for sharing your thoughts. We're sorry to learn of your disappointment with the size of our Pine-Sol 2X Multi-Surface Concentrated Cleaner. Because the double-strength formula gives you twice the amount of cleaner, the cost per ounce hasn’t changed. So we can better assist you, please call us at 800-227-1860, mentioning the reference number 240829-000411. We hope to hear from you soon. Shannon from The Pine-Sol Team