Hi Scott,<br /><br />Thank you for sharing your feedback. We’re sorry to hear your WANDVAC doesn’t seem to have enough power. Please check for any blockages in the unit, as this can often affect suction performance. If the issue persists, we’d like to help further. Please call us at 1-855-427-5127. We&#39;re available Monday to Friday, 9 AM–9 PM ET, and Saturday, 9 AM–6 PM ET.<br /><br />Kind regards,<br />Shark Clean

Hello Judy,<br /><br />Thank you for sharing your feedback with us. We understand how disappointing it must be to feel the product isn’t meeting your expectations, this truly isn’t the experience we want for our customers. We’d love the chance to find out what’s not working for you and help resolve it. Please give us a call at 1-855-427-5127, where one of our product specialists will be happy to assist you, as we hope to remain a trusted brand in your home. We’re available Monday to Friday: 9 a.m. – 9 p.m. ET, and Saturday: 9 a.m. – 6 p.m. ET.<br /><br />Kind regards,<br />Shark Clean

Hello there, thank you for sharing your experience with the WANDVAC. We’re sorry to hear the suction, nozzle design, and runtime haven’t met your expectations. That’s certainly not the experience we want for our customers. We’d appreciate the opportunity to help troubleshoot or explore support options. Please reach out to our customer support team at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). Kind regards, Shark Clean