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Sams Club
Sams Club
Customer reviews for Member's Mark Kids' Explorer Sofa, Assorted Colors for
Member's Mark Kids' Explorer Sofa, Assorted Colors
4.6 out of 5 stars
stars2,565 ratings1,104 reviews
  1. 5 stars82% (2,103)
  2. 4 stars6% (157)
  3. 3 stars3% (86)
  4. 2 stars3% (72)
  5. 1 star6% (147)
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Showing 361-370 of 1,104 reviews
Nov 8, 2022
Kristin
5 out of 5 stars review

Back to buy a second one!

My 2 and 7 year old received this for Christmas 2021 and it has been played with almost every single day! By far the most played with toy from Christmas. It is used a lot for The Floor is Lava game and has taken a beating, leaping from one piece to another. We have not had a single problem with the zippers and the foam hasn't gotten smashed or misshapen. It gets used for so many forts, camp outs in the family room, etc, I just ordered a second for this Christmas.

Helpful?7EBJOBR5MA4L13609156024
Jun 4, 2022
Poor Zipper
3 out of 5 stars review

Okay

We really love this. It's comfortable and the kids enjoy playing with it. But the zippers are terrible. They split and you cannot get them to zip correctly when you remove the cover to wash. So after attempting over and over again to get the cover on again I'm writing this review so others can be aware of this flaw.

Helpful?7EBJOBR5MA4L13609156024
Dec 4, 2023
kj
1 out of 5 stars review

Sam’s pulling a scam

BUYER BEWARE! If you purchase this item or anything else on sale, they can mark them as out of stock and tell you that they’ll refund you (the discounted price mind you) but not replace it. They’ll then tell you that once it’s back in stock, you’re more than welcome to purchase again (the regular price). Sam’s is SCAMMING people and getting them to pay full price for items they bought on sale. And don’t bother calling for help, they’ll just blame the mail carrier, even after the mail carrier confirms they never received it from sams club. Ridiculous.

Helpful?7EBJOBR5MA4L13609156024
Dec 4, 2021
dodge0624
1 out of 5 stars review

Ummmm NOT worth the $175............

We bought this couch for my almost one year old for Christmas. Because you are supposed to take them out of the box after so long we decided to go ahead and open it and hide it from her. Upon opening and letting it inflate it reeked of PEE.....yes PEE. And to add to it one of the zippers was split open and for the life of me I cannot get it to zip. So disappointed. I tried talking to customer service at our local Sam's club and the employee just stared at me and said there was nothing he could do. UGH.

Helpful?7EBJOBR5MA4L13609156024
Jan 11, 2022
CCav
4 out of 5 stars review

Great, but zippers broke

My kids LOVE these, we have 2 sets and have had them for a little over a month. The only thing is the zippers break. I wish they had new covers you could buy, I don't want to spend all of the money for new sets, when the zippers are the only problem.

Helpful?7EBJOBR5MA4L13609156024
Nov 18, 2022
hfite
2 out of 5 stars review

the zipper is terrible

We love this thing… but I was disappointed that after 3 months of use, specifically after washing, the zipper broke. I’m reading a lot of reports of faulty zippers, so I’d hold off on purchasing until they fix. Otherwise, it’s a great set that we’ve enjoyed.

Helpful?7EBJOBR5MA4L13609156024
reply from Member's Mark

We are sorry for your experience with the zippers. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.

Sep 5, 2023
Kathy
1 out of 5 stars review

Verified Purchase

Fine

I ordered Emerald Green and got Teal. Called and they GUARANTEED they would send me the right color. Well guess what Teal again. There is a big difference between Teal and Emerald green and the best thing is they don’t even offer teal this year. Must be last years color. Sent them both back!!!!

Helpful?7EBJOBR5MA4L13609156024
reply from Member's Mark

We're sorry to learn about your experience with the sofa, Kathy. We hope your returns were hassle-free.

Jul 13, 2021
Dr Dave
5 out of 5 stars review

Kids love them, well made.

Bought a couple. There were some fights over the middle child knocking down the oldest's creations however overall they have been an excellent addition to there playspace. All the kids like making their own fort or obstacle course. They are also doubling as gym mats. Hopefully they come back in stock as I'd like to get a green one.

Helpful?7EBJOBR5MA4L13609156024
Sep 24, 2021
bookworm
1 out of 5 stars review

Zipper breaks quickly

Received ours about 2 weeks ago; original couch came with a broken zipper. Has been an absolute nightmare getting a replacement and arranging pick-up of the defective couch. Zippers are unfortunately overall cheap. I will likely return altogether and purchase a Nugget instead.

Helpful?7EBJOBR5MA4L13609156024
Nov 20, 2021
Laura
3 out of 5 stars review

Zippers Broke

Decided to give this version a try after hearing pretty good feedback vs nugget. One month in of using as a couch to play & watch movies for my 3 & 1 year old the zippers have all broken. Seems to be a common issue. Customer service has been less than stellar and I ended up ordering nugget cover.

Helpful?7EBJOBR5MA4L13609156024