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Customer reviews for Member's Mark Kids' Explorer Sofa, Assorted Colors for
Member's Mark Kids' Explorer Sofa, Assorted Colors
4.6 out of 5 stars
stars2,565 ratings1,104 reviews
  1. 5 stars82% (2,103)
  2. 4 stars6% (157)
  3. 3 stars3% (86)
  4. 2 stars3% (72)
  5. 1 star6% (147)
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Showing 331-340 of 1,104 reviews
Nov 20, 2021
Laura
3 out of 5 stars review

Zippers Broke

Decided to give this version a try after hearing pretty good feedback vs nugget. One month in of using as a couch to play & watch movies for my 3 & 1 year old the zippers have all broken. Seems to be a common issue. Customer service has been less than stellar and I ended up ordering nugget cover.

Helpful?7EBJOBR5MA4L13609156024
Jun 4, 2022
Poor Zipper
3 out of 5 stars review

Okay

We really love this. It's comfortable and the kids enjoy playing with it. But the zippers are terrible. They split and you cannot get them to zip correctly when you remove the cover to wash. So after attempting over and over again to get the cover on again I'm writing this review so others can be aware of this flaw.

Helpful?7EBJOBR5MA4L13609156024
Jan 20, 2022
Haley08
1 out of 5 stars review

Could’ve been great, needs some fixes!

I bought this online for our kids Christmas gift. We have a 6 & 2 year old. They both love to climb, jump and build forts and pallets. I thought this was a great way to save some money and provide them both something to play on. Upon first uses it was great! It expanded quickly, no funky smell and was fun to build and play on. I thought we got a good deal and my kids loved to use it daily! Think again.. Some stuff is just better to spend a little more on. Within 2 weeks the small pocket on the side was ripped. Then I washed the covers per instructions and hung them to dry, soon as I put the cover on it would not zip correctly on one side and left massive gaps, leaving it unusable sadly. I did contact customer service and they offered to send a replacement or a full refund. This surprised me greatly since I ordered back before Christmas. I’m very impressed that they did back their return policy and have worked well with me. It’s pending pick up now since this product won’t fit back into the box and then hopefully I have my return. I will be buying my kids the brand name sofa since I know it will hold it’s quality. If it wasn’t for the quality in the fabric and zippers not being good then I would have really liked this product. If they can fix the zipper issue I think it would be great. I appreciate them giving me my money back since it did not hold up though.

Helpful?7EBJOBR5MA4L13609156024
Dec 2, 2025
Kerry
5 out of 5 stars review

Worth the Money!

I am extremely pleased with this product. My 1 and 2 year old grandchildren play on it every day. I also purchased the Explorer Play Gym. I now have lots of sizes of cushions to build a fort, teepee, slide, couch, etce. I purchased the denim, and I'm very pleased with the texture and softness of the fabric. The handles are very useful when moving pieces from room to room. I highly recommend.

Helpful?7EBJOBR5MA4L13609156024
Oct 22, 2021
mk
5 out of 5 stars review

love it

My 10 month old has played on it every day for the last few months. No regrets with the purchase- looks great and works perfectly. I did decide to take off the zipper pulls because she somehow worked one off and I didn’t want them to be a choking hazard. I would buy another as she gets older.

Helpful?7EBJOBR5MA4L13609156024
Sep 15, 2021
Kitkat
2 out of 5 stars review

Verified Purchase

Below my expectations.

For the price, I was shocked at how small it was. The kids tried making the different configurations but it just doesn’t stand up. Too wobbly. And it’s too small for them to play under only the two year old can walk into the fort formation. I’m really disappointed. I’d take it back but the kids played on it already. It also says the foam will expand into the covering but so far it has not. So the covers are too big and flop around. The zipper pulls stick up and are large. They don’t tuck in and one of the kids scraped themselves on it. Would not recommend.

Helpful?7EBJOBR5MA4L13609156024
Jul 13, 2021
Dr Dave
5 out of 5 stars review

Kids love them, well made.

Bought a couple. There were some fights over the middle child knocking down the oldest's creations however overall they have been an excellent addition to there playspace. All the kids like making their own fort or obstacle course. They are also doubling as gym mats. Hopefully they come back in stock as I'd like to get a green one.

Helpful?7EBJOBR5MA4L13609156024
Aug 30, 2021
hey456
1 out of 5 stars review

Zipper busted

highly disappointed. Zipper busted. Will not stay zipped. The zipper is flimsy and small. Not at all like the zipper of nuggets. The fabric on the sam's couch is nice but doesn't matter if the zipper doesn't work after a month. what a pain to return such a large item.

Helpful?7EBJOBR5MA4L13609156024
Sep 24, 2021
bookworm
1 out of 5 stars review

Zipper breaks quickly

Received ours about 2 weeks ago; original couch came with a broken zipper. Has been an absolute nightmare getting a replacement and arranging pick-up of the defective couch. Zippers are unfortunately overall cheap. I will likely return altogether and purchase a Nugget instead.

Helpful?7EBJOBR5MA4L13609156024
Nov 7, 2022
Danielle
1 out of 5 stars review

The Zipper Broke!

The zipper is cheap and each piece now has the foam poking out. So disappointing!! I don’t have a lot of money and this was a gift to two of my children— with one having sensory issues- the foam poking out makes it unsafe due to him attempting to bite it now.

Helpful?7EBJOBR5MA4L13609156024
reply from Member's Mark

We are sorry for this experience, Danielle. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.