I was a big advocate of Tempur Pedic until now. I bought an advantage firm mattress 9 years ago. I loved it until it began to severely sag over the past year. They have a 10 year full replacement warranty. Warranty department said they will cover it but want to replace it with a medium support and if I want a firm support they will charge me $1700.00 for an upgrade. I don't want an upgrade I want firm replaced with firm. That is all I want. The difference between the mattress they approved(adapt medium) and the pro adapt firm is $800.00 retail. I offered to pay that but they refuse. They want $1700.00. This is not a warranty at all. The mattress they approved is not the most like my mattress because it is not firm. When I explain that to customer service they are very rude. So very disappointing.

[This review was collected as part of a promotion.] The quality of the product and customer service from ordering at the tempurpedic store, delivery to the unfortunate return were commendable. The proadapt medium hybrid split king did support my hips and back which I have issues with however i found my neck getting more sore (which I also have issues with, the mattress didn't cause but irritated). Purchased the tempurpedic neck pillow in hopes of fixing the issue with no luck. I have spoke to many friends who love the product it just didn't work for me. I was tempted to try another style but was worried it may result in the same neck issue.

[This review was collected as part of a promotion.] I have been sleeping on a cheap mattress for years until I finally made the investment and went with tempur pedic hybrid. It was the best decision in my life. I got the adjustable base which I use every time I get into bed. It sleeps nice and cool and nice and comfortable.

I couldn't be more happier with my purchase. I sleep on my side so I elected to go with the Soft- ProAdapt mattress. My previous mattress was 8 years old so it was definitely time for an upgrade. This mattress changed my life! No more waking up in the morning feeling tired from tossing turning all night. Its so soft it feels like you are sleeping on a cloud!!! This is truly the best mattress on the market.

Both my partner and I have different sleeping needs, and this fits us both so well! I am a side sleeper and I love the reduced pressure on my hips and he loves the support it gives his back!

Had been putting off buying a new mattress and now realize how much our old mattress was impacting our sleep. Most comfortable mattress we have ever owned and that includes a water bed. Well worth the cost

I can't praise this mattress enough! After just a few nights sleep, my back and shoulders felt normal again. The tension I had, caused by my old mattress, was gone. I instantly feel comfortable and ready for sleep when laying on my Tempur-Pedic!

[This review was collected as part of a promotion.] Sleeping better but it hasn't helped improve my back pain like I though it would. Maybe I should've gone with a different model.

[This review was collected as part of a promotion.] looking forward to going to bed now! Relax almost immediately and fall asleep usually within 10 to 20 minutes! Tempurpedic is the the quality I've always hoped for to get restful sleep.

Mattress has met my expectations of conforming to my body and giving me a great night's sleep. No longer have the back and neck strains that I had with my old mattress.