Hi, thank you for bringing this to our attention and we are currently looking into this concern. We deeply apologize that this product did not meet your expectations. Member's Mark items carry a 100% member satisfaction guarantee and I encourage you to reach out to our Member Support team at (888) 301-0332 for more assistance. Thank you for shopping at Sam's Club!

Hello JBo,These 450 thread counts are available online for your reference. We also have 500 thread count in store and online as well.We appreciate your understanding and thank you for being a valued member of Sam's Club.

Hello,Thank you for reaching out and sharing your concern with us. I’m truly sorry to hear that the product didn’t meet your expectations and that you’ve had an issue with the fit of our sheets and ripping. We understand how disappointing that can be.Please know that we are actively working on ways to improve, and we’re here to help you resolve this.We appreciate your understanding and thank you for being a valued member of Sam's Club.