When the boxes came they were mangled from shipping. Several hundred pounds of wood boards shipped in a cardboard box is kind of a disaster. I was thrilled to find that we were only missing a couple pieces and nothing was broken. Customer service was so pleasant to work with for quick replacement. My husband a teenage boys love building lego sets, so building this was right up their alley. I tried to help and quickly discovered the important of details. I tapped out and just let the experts handle it. I have a beautiful gazebo. It withstood the winter. Snow slid off as it's designed to. I can't wait for spring.

I just finished assembling this gazebo last weekend. I agree with the other points people have said in these reviews. The 10hr assembly is definitely not realistic unless you have two people experienced with this particular gazebo. I'm 53yrs and it took me 22hrs.. Plus another 6hrs combined from another person who helped me the 1st day and 2 more for about an hour to get the roof panels in place. Biggest advice... Pick the bilt app Or the written directions (they are slightly different) and follow it carefully! Once the roof panels are in place and secured by the 1st bolts it's easy to get ahead of yourself seeing what comes next and not look closely at directions. I was missing one piece from one of the 10ft "A" frame pieces (which backyard discovery shipped me 2day express with no problem or hassle) So we put up the other 3 roof panels and secured them. When we finally put 4th and final roof panel in to place I ended up having to loosen almost all the bolts to the other panels and nudge over panels to get all the holes to align... The manuals clearly say do not tighten until they are all in place and bolts started. So again.. It's easy to get ahead of yourself, don't skip something thinking you can come back to it, it's in that order for a reason. Also.. Pay attention to when you have to drill pilot holes! The pieces come with probably 95% of the pilot holes already there for you, but then the instructions will say fasten such and such drilling a pilot hole.. And if you read over it quickly you can think the pilot hole is already there.. Happened to me and wood started to split so backed out thinking I was using wrong screw,... Looked at instructions more carefully, and was like oh... I was supposed to drill pilot hole. Other than that it was pretty straight forward, a couple of the wooden roof cross pieces were warped making holes kind of a pain to align but nothing too bad. I definitely recommend taking the 2-3 hrs before you start and unboxing everything and sorting it, put bags of screws /bolts and washers in numerical order so they're easy to find, and be careful tearing open the bags, don't destroy the markings on the bag identifying what part# they are.. Some washers you'll use a lot of.. Then come back to them hours later and need more of the same part #. Raising the roof panels instead of putting a person on ladder in the middle we had person stand on ground, they used a 2x4 about 6 feet long as a pole to help guide peak of roof panel in place under roof cap, just had to remind them don't put 2x4 against sheet metal roof... Keep it on one of the cross wood frame pieces, it worked well. Bolted all together and tightened down its a very strong structure. It should last a long time and withstand the changes in weather here in Wisconsin and occasional heavy snowfalls.

I bought this several months ago and assembling it a little at a time. The roof panels are going to be a challenge without at least three people. The instructions are very good--No problems with assembly. We put a couple coats of sealer on to further protect the wood.

[This review was collected as part of a promotion.] The gazebo was easy to put together as long as you followed the instructions. Finished mine up and friends seen it and purchased one too. theirs was even easier to assemble after putting mine together

I needed replacement parts on 2 items. I spoke with Payton and she asked what I needed and where to send them. How great that is where I was not challenged on what happened. It is rare today to talk to da friendly and helpful customer service agent who I'm sure is reflecting the attitude of the entire company. I would highly recommend products from Backyard Discovery.

This is an extremely well engineered item. I was contemplating building a gazebo from blueprints but I opted to get the Cordova. I was expecting to sacrifice some quality for the reduced amount of time that I would have to spend assembling and constructing it. What a surprise! The quality of this unit far exceeds my expectations. It is really a fantastic unit and worth every penny.

Unfortunately I do not have the gazebo up some issues that I am trying to clear up has held up the assembly. I did see this gazebo in person set up in Sams club and I fell in love with it immediately and it is so sturdy and so well designed I knew right away that i had to have it. Again I cannot take pictures or video until I have it assembled, but be rest assured that I will share many pictures and video as soon as that happens. Thank you Backyard Discovery for an amazing gazebo!

[This review was collected as part of a promotion.] Nice looking gazebo! I built the whole project myself using only the instructions supplied. I did download the video, but the instructions were good enough to complete the project. The project is forgiving enough that you don't have to be exact on your measurements or squareness, but the closet you are, the easier it will go together for you. I poured four concrete pads for the legs and got those nice and level and I made them 24 inches square and that have me plenty of room to make adjustments to the awareness of the base once I started the assembly of all the component pieces. I would recommend at least two helpers when putting the roof pieces up because they were too awkward for me to get them in place by myself. My only complaint is that one piece of structure was damaged by a tomorrow fork, but it turned out to be hidden once the project was completed and I didn't have to wait on getting a replacement part. Overall, great looking gazebo at a fair price! I'm glad it is finished and we can enjoy it. It took me about a month to finish it from sight prep to completion, but I did work alone on 95% of it, so a helper would save you a lot of time.

[This review was collected as part of a promotion.] Wonderful gazabo. Exceptional craftsmanship and instructions for assembly with the BILT app made this a no-brainer. We did have someone assemble for us; however, no issues were noted. We loved this product so much, we purchased another for our pool, and the large grill gazebo. Should the need arise, I will not hesitate to purchase this product again for other areas. Don't hesitate, buy it. In my opinion, you won't be sorry!

We purchased our Cordova 14X10 Gazeebo in July and had it installed on our pool deck on four foot deep concrete footers. One of the main reasons we went with Backyard Discovery was the ability for the structure to withstand heavy winds. I live in the Tampa area and we just went through Hurricane Milton last night. I had major concerns about the metal roof and when I woke up this morning, the entire structure was completely intact. Apart from the being a beautiful structure, it’s amazing to see that it withstood 90 mph gusts and sustained winds of 75 mph for several hours. If you want a well built and beautiful pavilion, I’d highly recommend Backyard Discovery. We couldn’t be more pleased.