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Customer reviews for Beautyrest Vaughn Mattress (Available in Medium, Firm, and Plush) for
Beautyrest Vaughn Mattress (Available in Medium, Firm, and Plush)
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4.3 out of 5 stars
stars
98 ratings95 reviews
  1. 5 stars69% (68)
  2. 4 stars13% (13)
  3. 3 stars4% (4)
  4. 2 stars2% (2)
  5. 1 star11% (11)
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Showing 1-10 of 95 reviews
Mar 5, 2026
Reviewer name: Linda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I really recommend

The best one

Helpful?48DV5USOTI9313608808929
Dec 6, 2025
Reviewer name: Bajo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfy Cozy

Good quality, even better price…and it's a comfy mattress to boot!

Helpful?48DV5USOTI9313608808929
Apr 15, 2026
Reviewer name: Amy S
4 out of 5 stars
4 out of 5 stars review

Good mattress

Comfortable.

Review from Beautyrest
Helpful?48DV5USOTI9313608808929
Jan 30, 2026
Reviewer name: MatyC
2 out of 5 stars
2 out of 5 stars review

Don't buy!! Didn't even last a year!

We bought this mattress less than a year ago and already it sinks in where my husband and I sleep. I now wake up each morning with a sore lower back. When I was able to sleep directly in the middle between where my husband and I usually sleep that was the one morning that I woke up without a sore back. I didn't keep the wrapper so I remember being told that I won't be able to return it without the wrapper that it came in. I loved it at first and thought it would be good. I wish I had know the quality wasn't good enough to last even a year. :(

Helpful?48DV5USOTI9313608808929
reply from BeautyrestSleepExpert

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to Sam's Club and filing a warranty claim so this can be looked at and evaluated. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!

Dec 13, 2025
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

not worth the money

this is nice to look st, but thats all. there's more lumps than a kid with acne. customer service agreed to refund my money only if i purchased another beautyrest mattress. I'll probably take it back to Sam's for a full refund. purchased april 2025 .returning 12. 2025 it's sagging a little already !!!

Helpful?48DV5USOTI9313608808929
reply from BeautyrestSleepExpert

Hi there. Thank you for taking the time to share your experience. We're sorry to hear that your new Beautyrest Vaughn mattresses did not hold up as expected, but we're happy to hear that you were able to set up a return with Sam's Club. We hope that you find a new mattress to love for years to come. Let us know if we can assist moving forward!

Aug 8, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Didn't hold up to claim

Bought this firm mattress little over a year ago and it does not hold up as firm, the mattress lumps up in the middle and the sides are sagging. Not good for someone with spine issues post surgery. Not recommended if you already have back problems.

Helpful?48DV5USOTI9313608808929
reply from BeautyrestSleepExpert

Hi there, thank you for taking the time to review your Beautyrest Vaughn Mattress. Your feedback is valuable to us. We are very sorry to hear about your experience. If your mattress has begun to develop lumps and sags, it may have a manufacturing defect. If that is the case, we encourage you to reach out to your retailer to begin the warranty claim process. If approved, you may qualify for a replacement mattress, which should help give you the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns.

Nov 21, 2025
Reviewer name: Disappointed
1 out of 5 stars
1 out of 5 stars review

Deep dip appeared in firm version after 4-5 months

I purchased king sized firm for back pain. I loved it initially. Added a 1-inch padded (not foam) mattress cover for the perfect amount of cushioning. Sadly, about a month after the 100-day try-out period expired a 2"-3" dip developed. From one 150lb person. It's now 6 months after purchase and the dip/crater is killing my back. So disappointing because I did a lot of research and Serta is a well known brand. Apparently I did not go back far enough in the reviews to see others with the same complaint. Sam's Club white glove delivery and setup was great and arranging the return through Serta was easy. Back to the search ... sigh

Helpful?48DV5USOTI9313608808929
reply from BeautyrestSleepExpert

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at and evaluated. If your mattress is found to be affected by a manufacturing defect, you should be able to get a replacement. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!

Jul 24, 2025
Reviewer name: Wanda
1 out of 5 stars
1 out of 5 stars review

Middle of the mattress is higher than the sides of

I bought a beauty rest queen size mattress about 30 days ago. The mattress itself in the middle of it is higher than the sides of the mattress. So when you’re laying on it, you feel like you’re gonna roll off. It seems to be comfortable, but it’s just not even all over. You turned to your side and you feel like it’s just gonna roll you back over on your back because of the middle of the mattress is up higher. I would not recommend this mattress. Also, when you sit on the side of the bed, there’s no support in there.

Helpful?48DV5USOTI9313608808929
reply from BeautyrestSleepExpert

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at. If your mattress is found to be defective, you should be able to get a replacement. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!

Dec 6, 2025
Reviewer name: Pamela
1 out of 5 stars
1 out of 5 stars review

SAGGY AND UNCOMFORTABLE

this mattress is very uncomfortable. i bought it in April and unfortunately missed the cutoff to send it back. it sags in the middle and the edges are hard.

Helpful?48DV5USOTI9313608808929
reply from BeautyrestSleepExpert

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at and evaluated. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!

Dec 13, 2025
Reviewer name: LAWANDA
1 out of 5 stars
1 out of 5 stars review

Scammers!

Do not buy online from Sam's Club. The delivery company refuses to deliver my bed and Sam's club refuse to give me a refund because the delivery company puts a new date on the computer every week. I am having my bank dispute this. What a headache from scammers!

Helpful?48DV5USOTI9313608808929