We're disappointed to hear this feedback. Keeping your child's skin comfortable and healthy is always our goal and we want to assure you that all of our materials and products are rigorously evaluated by product safety and medical professionals to ensure they are safe for our families to use. We'd like to learn more about your experience, so when you get a chance, give us a call. We can be reached at 1-888-778-5587 (weekdays, 8 a.m. to 5 p.m. CST). Thank you.

Oh no, we're disappointed to hear this! We strive to deliver training pants in pristine condition, so we're bummed that this has been your experience. We'd love to chat further to learn more and help, so when you get a chance, please give us a call. We can be reached at 1-888-778-5587 (weekdays, 8 a.m. to 5 p.m. CST). Thank you!

Hi there, thanks for reaching out to let us know about this. We're so sorry to hear this pack is not up to our high quality standards, as we know that having durable training pants is essential. We'd like to find out more so we can help! Please reach out to us at 1-888-778-5587 (weekdays, 8 a.m. to 5 p.m. CST) when you have a chance. Thank you!