Hi, we're disappointed to hear this feedback. Keeping your child's skin comfortable and healthy is always our goal and we want to assure you that all of our materials and products are rigorously evaluated by product safety and medical professionals to ensure they are safe. We'd like to learn more about your experience, so when you get a chance, give us a call. We can be reached at 1-888-778-5587 (weekdays, 8 a.m. to 5 p.m. CST). Thank you.

Hi Kathy, we really appreciate you sharing your feedback on this purchase! All of our training pants go through extensive evaluations to ensure they are comfy for your Big Kid™ and because this hasn't been the case, we'd like to learn more to help. When you get a chance, please give us a call at 1-888-778-5587 (weekdays, 8 a.m. to 5 p.m. CST). We look forward to assisting you, thanks!

Hey Jennifer, we're bummed to hear this and want to assure you that the quality of our products is very important to us. Since these training pants are not meeting our high-quality standards, we'd love to chat further with you to find a solution. When you get a chance, give us a call at 1-888-778-5587 (weekdays, 8 a.m. to 5 p.m. CST). We're always eager to help!