We're very sorry to hear that the amount you received wasn't quite what you needed. We'd love to share your feedback with our team. Please call us at (800) 742-9220.

We're sorry your Swiffer WetJet didn't give you the clean you expected, Carla. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. Swiffer is designed not to leave a residue and should provide a great clean on virtually any floor in your home. For best results, make sure the product is suitable for your floor. Do not use Swiffer Wet cloths or the Swiffer WetJet on unfinished, oiled, or waxed wooden floors, non-sealed tiles, or carpets. If suitable, sweep or vacuum your floor before using Swiffer Wet cloths or the Swiffer WetJet for best results. If your floor is brand new, it may have a special coating to protect it during shipping, which can cause streaking. Streaking and cloudiness can also happen if other cleaning products have been used on the floor recently. In either case, using the product a few more times should solve the problem. So we can help you get back to Swiffering away, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.