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Customer reviews for Stearns & Foster Lux Hybrid Mattress, Available in Soft, Medium, and Firm for
Stearns & Foster Lux Hybrid Mattress, Available in Soft, Medium, and Firm
4.2 out of 5 stars
stars
244 ratings244 reviews
  1. 5 stars73% (179)
  2. 4 stars6% (14)
  3. 3 stars4% (9)
  4. 2 stars5% (11)
  5. 1 star13% (31)
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Showing 121-130 of 244 reviews
Apr 16, 2023
Slumber Succubus
5 out of 5 stars review

A great mattress is the best investment!

Due to medical reasons, I cannot sleep on my back. This mattress did not disappoint with pressure point relief when side sleeping. Great support also for stomach sleepers. You cannot go wrong with this mattress! This is the best investment I've made for myself in years! Highly recommend!

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213608511439
Jan 17, 2024
Unhappy Sleeper
1 out of 5 stars review

Lasted 1 Month, No Customer Support, No Warranty

Mattress was great for 1 month until suddenly a 6 inch deep by 3 foot long hole appeared in the center of the mattress. It's unusable now. I have tried every phone number and customer support email on the website dozens of times, no response. You can't talk to anyone. It's supposed to have a 10 year warranty. Bought from a large furniture store but they special ordered this mattress, not a Stearns and Foster dealer, so they won't help at all. Worst customer service ever. I'm ready to drive the mattress 12 hours to the factory and return it in person. I'm hoping to get a response from this review as nothing else works.

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213608511439
Aug 7, 2023
Loni3088
5 out of 5 stars review

Best mattress Ever

[This review was collected as part of a promotion.] I received a stearns and Foster Reserve pillow top mattress for my Honest review and Let me tell you That this mattress is so soft, it feels like you are being hugged by a cloud, it is a great quality with a beautiful design. It is super heavy and tall which I don't mind. Hands down best nights sleep I have ever had. Only problem I have is keeping our 4 girls out of our bed.

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213608511439
May 22, 2023
Happy sleeper!
5 out of 5 stars review

3 days in and love it!

I love this mattress, and so does my back! I had back surgery and it's so hard to find a soft AND supportive mattress. I usually get either soft and not supportive, or too hard of a mattress that doesn't conform to my body. This mattress is the perfect mix between soft and supportive. The memory foam is immersive enough to cradle my body, but the coils catch my body so I don't sink and throw my body out of alignment. It's worth it!

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213608511439
Aug 8, 2023
Christine
5 out of 5 stars review

Better nights sleet

[This review was collected as part of a promotion.] I love this mattress. Ever since I got it, I have been sleeping better. The combo of coils and memory foam meant that I don't feel my husband move at night. I was concerned about how big it looks that my sheets would not fit on it but the deep pocket sheets don't move an inch.

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213608511439
Jul 16, 2023
Delighted
5 out of 5 stars review

Surprised and delighted - Stearns & Foster Reserve Soft

[This review was collected as part of a promotion.] I usually purchase firm to medium firm mattresses because soft mattresses in the past have been lacking in support. I was really surprised with the Stearns & Foster Reserve Soft Pillowtop. First, it's the thickest mattress I've ever slept on. Do buy deep fitted sheets to cover this. Second, it's not bouncy. My husband getting in bed next to me barely affected my side of the bed. Lastly, it's incredibly soft, but I am supported and slept comfortably. Because I never trust soft mattresses to h support me when I'm sleeping, I would not have picked this out in the store. This trial has changed my mind. This mattress is amazing. I would recommend it to everyone, even those who are used to sleeping on firm mattresses.

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213608511439
Feb 3, 2024
UNHAPPY BUYER
1 out of 5 stars review

BUYER BEWARE

BUYER BEWARE unless you have money to just throw away. This is the worse performing mattress I have ever owned manufactured in a Stearns and Foster.brand. I purchased a Queen and a king to replace older mattresses 4 months ago and have regretted it ever since. There is not any support in it. When you sit or lay for just a short period of time it bottoms out giving you NO support there. Forget about a good night sleep because it is not going to happen with this mattress. Neither my husband or myself are large people. Getting up in the mornings with back pain and not rested since a few hours is all either of us can take on this mattress does not make for a good day. I have a medical condition that makes getting enough sleep crucial to daily function. This issue with this mattress goes beyond "break in" condition. You feel like you are in a hole all the time. I guess buying a new model mattress is like buying a new model car, you don't do it! Wait until enough complaints are made that the manufacturer makes the corrections necessary to manufacture a reliable quality product before you make a purchase. I feel like a crash dummy for mattresses in the testing phase!! Unfortunately I DO NOT have anything good to say about this mattress. For the money spent I expected quality from Stearns and Foster as I always have. I only gave it one star because that was the lowest I could rate it.

Review from stearnsandfoster.com
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Oct 13, 2023
Pedrito
3 out of 5 stars review

Nice comfortable bed with a big flaw for me

[This review was collected as part of a promotion.] I've really enjoyed the feel and comfort of this bed except for a big flaw. It's the buttons riddled throughout. They just don't let me or my partner truly enjoy the pillow top mattress. They are hard and when tossing or turning in bed we sink into them. The only relief has been adding a comforter and blanket over the bed but then we feel that defeats the purpose. Other than that, yes the bed is is super luxurious feeling and looking. I missed the bed on a vacation but when I got back to my bed I turned over and felt the jab of the button on my side and I remembered how this mattress is close but not there yet. At least with the pillow top version.

Review from stearnsandfoster.com
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Oct 16, 2024
BobSig
1 out of 5 stars review

Second Stearns and Foster that has failed

My wife and I are on our second Stearns and Foster mattress. The first failed under warranty luckily and was replaced with our current mattress. Our experience with our current mattress is the same. Both sides have indentations and valleys that create a poor night's sleep. My wife is under 110 ponds and I am around 175 so I dont think our weight is an issue. Customer service will not replace this mattress stating "it is still within limits". By the way, this mattress is only 3 years old. Our next mattress will not be a Stearns and foster.

Review from stearnsandfoster.com
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Sep 11, 2023
MattressLover
5 out of 5 stars review

Super Comfy & Soft

[This review was collected as part of a promotion.] This mattress is a huge upgrade from our previous one. It's very soft and cushiony while still being supportive. We have it on a platform bed with slats, so we did not need a foundation and I'm glad because the mattress is very tall in itself. You'll need sheets with deep pockets in order to fit! There's a reason why Stearns & Foster is the best.

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213608511439