Hi. Thank you for taking the time to reach out to us. We apologize for the inconvenience caused by our Orville Redenbachers Original Gourmet Popping Corn failing to pop as intended. We'll be sure to share your experience with our team. We sincerely hope you will give us another try and share your thoughts on our other offerings. Have a wonderful day.

Hi Susi, we're so sorry that you had this experience. We recommend following the directions printed on each bag of microwave popcorn. Popping times will vary between flavors and microwaves. It is not recommended to use the Popcorn button on your appliance, as it is not always accurate. Never leave your microwave unattended while popping microwave popcorn. Thank you for taking the time to share your review.

HI there. Thanks for your review of our Original Gourmet Popping Corn. We're sorry your recent purchase contained an excessive amount of hulls, and we'll be sure to pass your comments along to our team. We hope you'll give this product another try and share your thoughts with us. We appreciate your feedback, and hope you have a great day!

Hi. We really appreciate you taking the time to share your experience with us. We're sorry to hear our Orville Redenbachers Original Kernels didn't pop as expected. We'd like you to know that we take your concern seriously and your feedback will be shared. We are doing our best to serve you better. We hope you have a great rest of your day!

Hi there. Thanks for reaching out to us. We're sorry about your experience with our Kernels. Please know that your feedback is crucial to us and we'll make sure to pass it along to our team. Thank you for taking the time to share your review.