Customer reviews for Allstate 5-Year Protection Plan, TVs $1,000 and Up forAllstate 5-Year Protection Plan, TVs $1,000 and Up
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- 1 out of 5 stars review6/30/2026I purchased the warranty (should have read the other reviews first, hope I don't actually need to use it), but never got the promised email with instructions. Called Sam's about that, was told they couldn't re-send the email, but told me I could access it online. Well, I tried to set it up online, and guess what? Sam's never set up an account for my purchase. I was able to set it up myself after sending Allstate a copy of my receipt showing I purchased the warranty. It5 probably wouldn't have annoyed me so badly, but I had even more trouble with the delivery of the TV and included installation of the TV from the same purchase. Just horrible all the way around.
What a fiasco!
Michael - 1 out of 5 stars review3/17/2026Absolute waste of money. I had a Samsung TV that had issues 6 months after purchase. All State said I had to go through Samsung warranty first. Samsung warranty denied the claim, so All State denied the claim. All State said they only cover the same things that Samsung covers and if Samsung denies it, All State will. FYI, Samsung warranty pretty much covers nothing so All State also pretty much covers nothing.
Warranty covers nothing. Waste of money
MICHAEL - 1 out of 5 stars review1/15/202686 inch TV went out. LG brand. they want to replace it with a lesser brand. I paid $1699 for this TV and they want to replace $700 TV..In 10 days..this is Absolute Garbage.. Sam's use to warranty they own products and could return and replace it the same day. Sam's Club always had great customer service not so much any more. Allstate ruined that for them. I will never buy that warranty again..
BIG RIP OFF
anonymous - 1 out of 5 stars review7/27/2026If this is included for free with you TV purchase, please be sure to use a surge protector with your new TV. This plan requires it, and you will not be covered if you do not use one.
Protect Your Purchase
anonymous - 1 out of 5 stars review9/19/2023Worst customer service ever. This whole warranty is nothing but a scam. Can't register the warranty online, tried calling just sends you back to online, talked to Sams Club manager who just pointed me to the phone number that sends you back online again.
Complete Garbage Scam
FUAllstate - 1 out of 5 stars review9/28/2024Bought the plan because when I asked if it was like walmarts protection plans that cover accidental damage, the employee said yes, and that it covered anything but loss or theft. I took their word for it. Then the Tv screen got cracked, and there's no coverage. It only covers electrical issues caused by the manufacturer. Garbage plan. Waste of money. Horrible customer service from the employee also. I coulda have gotten the same tv for the same price with an actual protection plan. Never buying electronics from sams club, or any all state product again. Ridiculous
Waste of money and lied to
Disappointed Customer - 1 out of 5 stars review5/20/2024This is the worst plan. They did everthing not to pay to have anyone repair my TV. This TV was in my office which was used less than it would have been if it were at my house - they said that it was used commercially so they would not honor the warranty. This is absolutely ludicrous as it was used for a lot less hours than my TVs at home. I'm disappointed with
Don't Waste Your Money
ambergg - 1 out of 5 stars review7/5/2025Do not waste your time or money. They try to wear you down so you will give up trying to get your tv repaired. 5 days fast service? It's been a month.
Rip off
Rick - 1 out of 5 stars review10/25/2024Complete scam!! They won't fix you tv when something happens
DO NOT PURCHASE!!!
Jimbob73