So far we have been very happy with this pergola. The fit, finish and quality are top notch, especially for the competitive price point. It is very strong and sturdy as well. Installation was easy, the instructions were clear and simple. Once I understood the big picture of how it is assembled, it became even easier. My only complaint is the anchoring. Our concrete patio is only a few years old and is 5000psi fiber reinforced. After the challenge of drilling it, the provided concrete screws really struggled. Most of them wouldn't fully seat, and one of the screw heads sheared off. I ended up switching to expansion anchors which worked better. I would have liked to go with a larger anchor, however the base plate and holes really only allowed for 1/4", or maybe 5/16" anchors. We live in an area with high winds, and I would have liked for a bit wider baseplate, which would add some additional rotational / moment resistance, along with the ability to install a larger anchor. One last thing, a touch up paint kit would be nice as I did manage to scratch a few places during installation, and I'd like to prevent future rust. Nothing that I can't source on my own though. Overall, 5 stars, we're extremely happy with our purchase, it has really transformed our space.

I purchased this pergola and the installation. It was installed in June 2026. I am very happy with the pergola. It's providing protection and privacy in my very small, open back yard. I needed something that will withstand high winds along with lots of snow. Walter and his son installed the pergola, and they did a great job. I've only had the pergola a short time, but I feel this will be one of my best decisions regarding my home.

Satisfied with the product, but VERY DISAPPOINTED IN $300 OFF 5 WEEKS AFTER PURCHASE. Sam's only will match price up to 3 weeks after purchase. So much for membership advantages!!!!

I looked at serveral of this style of pergolas. The instructions were great. The best set of instructions I've used actually. We built it from start to finish in 3 hours. It works just as I expected. Great Product.

Love how this looks in our backyard. Took my family and I about 4-6 hours (3-4 adults) to put up. It really was easy and only had a couple steps where you really need more than 2 people.

I live in the Midwest and we get frequent wind storms in the spring, so I was looking for a pergola that can stand a high wind and snow load. Since putting this up almost every day we’ve had 20mph wind with gusts around 40mph. I’ve seen no movement or rattling during these windy days. It’s pretty heavy, coming in four boxes all around 125lbs for the 12x10, but not unmanageable. I was able to construct this in a few hours with one other guy. The gutters work but won’t deflect all water, some will spill over them, but if you’re directly under the pergola with the louvers closed you won’t get wet. Overall very happy with this product.

I bought 2 of the 10x12 louvered pergolas for our back yard and finished assembly yesterday. 1. Everything was there and nothing was damaged. They included assembly tools! 2. The quality of the components was very good. The powder coating was excellent! 3. The instructions are thorough, in good English and easy to follow. 4. The build is possible with one person, but so much easier with 2. 5. The pergolas are sturdy after assembly, and I have no worries about wind damage. 6. I wanted stronger cement anchors than the ones supplied, so I used 3/8" wedge anchors. This is a very well-engineered kit! I was really impressed with the stainless hardware, thoughtfully written assembly instructions and overall quality of materials.

I recently purchased the 10x20 Sarasota Pergola and I'm very happy with the product. Assembly wasn’t overly difficult, but the instructions need improvement. It's surprisingly easy to install a piece incorrectly, and if you do, it may require a lot of disassembly correct it. One key tip: install the crank mechanism when you start the louver installation, not at the end as the manual suggests. Trust me, doing it early will save you a major headache. Despite the issue I ran into, I was blown away by the customer service. The support team responded quickly and thoroughly—without question, the best customer service I’ve ever experienced with any purchase. Now that it's fully assembled, the pergola looks fantastic. Thanks to the great follow-up and support, I will absolutely recommend both the product and the company. Just please update the instructions to make the assembly process smoother!

Some part have is not match or not aligned

it is a sturdy, aesthetically pleasing addition to our backyard entertaining space. i particularly like the louvered feature which makes the product much more versatile.