We understand the frustration, Trish, and we are sorry your little one didn't get the leak-proof protection you or we would expect. Size and fit are most important when ensuring your baby has the perfect experience with Luvs, and because babies come in different shapes and sizes, there may be a different size that works better for your kiddo. We're happy to suggest an alternative. Call us when you can at 1-800-632-7435.

We're sorry to hear your daughter is experiencing this, and hope she is feeling better. Please know that a great deal of work goes into the development and testing of all our diapers to ensure they are safe for babies. We have careful and thorough procedures in place to ensure this. We work with parents and partner with leading professionals through every step of the diaper making process, so we want to assure you that this isn’t something we expect. Still, as fellow parents, we understand that every baby is unique, and a baby’s skin can be especially delicate. Please call us at 1-800-632-7435 for further assistance. We're happy to help you.