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Customer reviews for Swiffer Sweeper Mop Heavy Duty Wet Cloth Refills, Lavender, 54 ct. for
Swiffer Sweeper Mop Heavy Duty Wet Cloth Refills, Lavender, 54 ct.
4.5 out of 5 stars
stars727 ratings428 reviews
  1. 5 stars77% (558)
  2. 4 stars10% (74)
  3. 3 stars5% (34)
  4. 2 stars1% (7)
  5. 1 star7% (54)

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Showing 371-380 of 428 reviews
Jun 26, 2021
Orange
1 out of 5 stars review

Wet Cloth Will Not Stay On the Mop

Cleans really well. Just wish they would they on the mop! I use them to wipe down the floor but have to physically get on my knees to do so. Would not buy again .

Review from swiffer.com
Helpful?481V64CT18E113608163689
reply from The Swiffer Team

We're sorry to hear that you're having this experience, since we always want you to be able to enjoy an easy clean with our products. We'd be happy to share some tips so that the Wet cloths stay attached while you're mopping. We suggest making sure that the green strip on the cloths is around the Sweeper head, and not on the floor, as this will ensure that there's enough material to tuck into the grippers. As well, use both hands while mopping. One hand should be placed on the top of the Sweeper, and the other should be about halfway down. This allows you to put more downward pressure on the Sweeper head to help keep it flat during use. We hope this helps, and please give us a call at (800) 214-8734 if you'd like further assistance with this.

May 19, 2023
vbmom
1 out of 5 stars review

Nope

These do not stay on the mop. I don’t know if it’s the blue strip down the middle like someone else mentioned, or if they’re too heavy, but I think they’re a pain. I’ll be switching back to regular wet mopping pads.

Helpful?481V64CT18E113608163689
reply from Swiffer

Our Swiffer Sweeper cloths have gone through many quality checks in order for you to be able to enjoy using them. One thing we do recommend is aligning the edges of the fold to the edge of the mop head. This helps to ensure that the cloth is lined up to properly fit into the grippers on both sides of the sweeper head. Please let us know if you've already done this and we'll be happy to continue to help. Our phone number is (800) 742-9220.

Jul 31, 2023
DeeDot
1 out of 5 stars review

Very bad product

Unbelievably bad product. Never used "heavy duty" before. The pad is extremely wet. They are so wet, that they suction to the floor and pull-off the Swiffer. Would return it, but who remembers where you buy a cleaning product.

Review from swiffer.com
Helpful?481V64CT18E113608163689
reply from Customer Care

Thanks for taking the time to leave a review. We're sorry to hear you had this experience with our Heavy Duty Wet Cloth Refills. We have strict quality controls to ensure our products reach you in the best possible condition, and we would like to help you further. Please give us a call Monday through Friday, between the hours of 9:00am to 6:00pm EST, at 1-800-742-9220.

Dec 16, 2022
Danip
5 out of 5 stars review

Love these pads

I received product reimbursement in exchange for my honest review. This is a great deal. You get 4 packs of swifter pad refills . Love swifter by far stilll the easiest way to clean my floors and makes it smell so good . Great value pack ,

Helpful?481V64CT18E113608163689
Apr 29, 2025
Akko
1 out of 5 stars review

Too strong sent

The lavender smell is awful. It spread all over the room and was unpleasant. No matter how many times I wiped it with water it didn't come off, so it just added extra work.

Review from swiffer.com
Helpful?481V64CT18E113608163689
reply from Customer Care

Thank you for taking the time to share. Our team is always researching,a nd taking in feedback to help us design our Swiffer products. We understand that everyone has their own favorite scent, and we appreciate you sharing that the lavender scent was yours. We'll be sure to share this with our team, and if you'd like to share more, please feel free to give us a call at (800) 742-9220.

Dec 6, 2022
akcharity
5 out of 5 stars review

great

I received product reimbursement in exchange for my honest review. This is a good product and a reliable brand. We love using our swiffer at home! These cloths smell really nice, even though I don't typically care for lavender.

Helpful?481V64CT18E113608163689
Dec 29, 2020
Reen79
1 out of 5 stars review

Scent is weak...

I have used other scented swiffer wet mop pads...these clean fine yet the scent is so weak my floors smell like wet dogs feet. I had to add more lavender cleaner to boost the scent.

Review from swiffer.com
Helpful?481V64CT18E113608163689
reply from The Swiffer Team

We appreciate your input, and we'll be sure to share it with our team! This isn't what we expect, so if you'd like to share more, so we can help further, give us a call at: (800) 742-9220 when you're free!

Jul 5, 2023
Lee
1 out of 5 stars review

Bring Back The Original Swiffer Wet Cloth Refills!

The heavy duty ones are horrible to use. No matter how you put them on, them slip around on the handle. The original ones were much better! Sam's needs to go back to the original wet cloth refills.

Helpful?481V64CT18E113608163689
reply from Swiffer

We're sorry to learn you had this difficulty, Lee, as we only want to help you get the best results from your Swiffer Sweeper Heavy Duty Wet Cloth Refills, with Lavender scent. It may help to know some floor surfaces may create more pressure on the cloth when mopping, causing it to release from the grippers. If this happens, try turning the cloth over and use the plain white side to clean your floor to get the improved performance of our Heavy Duty Wet cloths. When you do this, make sure the green strip is around the edge of the mop, not on the floor while mopping. This should ensure there is enough material to tuck into the grippers. Want more help? We're here, at our phones, waiting to chat. Our number is 1 (800) 214-8734. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST.

Dec 7, 2022
Cat
5 out of 5 stars review

Super convenient and great value!

I received product reimbursement in exchange for my honest review. Love the smell of lavender and how easy is to use them with my swiffer. Cleans well and good value!

Helpful?481V64CT18E113608163689
May 20, 2025
athukuriamulya_2948
4 out of 5 stars review

Heavy duty mops

[This review was collected as part of a promotion.] I love Swiffer and these heavy duty mops come in handy always. I have a messy toddler and with the Swiffer I can clean the house very easily. They absorb water or any dirt easily

Review from influenster.com
Helpful?481V64CT18E113608163689