We're sorry that this has been your experience, since our Wet cloths go through many quality checks to ensure that you can enjoy a great clean. For the best possible results, we suggest making sure that our Wet cloths are suitable for your floor type, as they shouldn't be used on unfinished, oiled, or waxed wooden floors, as well as non-sealed tiles. As well, make sure other cleaning products haven't been used on the floor recently. We hope this helps, and please give us a call at (800) 214-8734 if you'd like further assistance.

The quality of our products is extremely important to us, and your satisfaction is taken very seriously, so we'd like to learn more about your experience to share with our Quality Team and help with this. Please give us a call at (800) 214-8734.