Hi Judy, thank you for your review. We apologize for this unfortunate experience you had with our product. As the manufacturer, we strive to provide our customers with high-quality products every time. We are committed to making this right and would love the opportunity to work with you directly to resolve the issue, as quickly as possible. When you have an opportunity, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your personal ticket number 549919. We look forward to hearing from you.

Hi jeanette27, we are very sorry to hear that your Enbrighten Seasons LED Café Lights stopped working. Our focus is to provide our customers with high-quality products every time, and we regret this one was not up to par. We are committed to making this right and we would like to send you a courtesy replacement. <br /><br />When you have an opportunity, please give us a call at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your ticket number (438921) so that we can resolve your issue promptly, or email us at bz@byjasco.com and include your ticket number (438921) in the subject line. Thank you. (Hours of operation: Monday – Friday 7 AM – 8 PM CST)