The mattress that we tested in the store was soft and comfortable. The mattress we received is like laying on a piece of plywood, and it's been 2 months. Tempurpedic is completely unwilling to do anything about this either telling me I have to use the free 90 trial which you only get one exchange to get a new mattress.

[This review was collected as part of a promotion.] This is the best mattress I've ever used. I've slept on quite a few memory foam mattresses and nothing compares. I wake up feeling refreshed because I'm not tossing and turning at night. The removable cover is a huge plus as well. I don't have anything negative to say about this mattress. I read reviews that the mattress sleeps hot but I did not find this to be true.

[This review was collected as part of a promotion.] I am sleeping on cloud 9 now. We went from a regular pillowtop that after 5 years have up. This mattress seems a bit hard at 1st however did get softer in the next few months. We are both heavy people and we have jumped on the bed a few times, never has an issue. I ordered this online, took less than 2 weeks for delivery. Delivery was so easy and professional. Worth the $$ especially if you add uo all the years of different mattress purchases in your lifetime. We enjoying it!

Well, our choice was Firm, and it is. It feels like a bench when you first sit on it, but in a few seconds you sink in just enough to be cradled. A perfect balance of 'no saggy spots' and 'no pressure on shoulders, hips, or knees. The other treat is that when either I or my wife get up (in the night) or first out of bed, the mattress does not move/jiggle. You don't know the other has gone - and you just keep sleeping. Our previous mattresses were top quality, but with springs. This one doesn't flex like that - which is great.

Delivery was messed up twice with no regret for the impact it made on our lives. Limited communication to fix the issue; we were told we would get free pillows to make up for the difficulty, no communication since. When we reach out to Tempur-Pedic we were met with condescending responses and messages stating they couldn't find our order with our email despite sending screen shots of the purchase and exchanges with customer service. Despite the like or dislike of the bed we will never purchase from this company again. Customer service makes the difference and what we have received has been horrid

[This review was collected as part of a promotion.] We both have back fusions; a good night's sleep was hard to come by before split-king Tempur-ProAdapt. It supports and responds to our bodiEs, even though they are very different from each other. We sleep restfully and don't wake up "creaky".

With our old mattress, we both felt like we were falling out of bed even when we were not close to the edge. My husband falls asleep immediately. He and I both seem to be more rested and having done nothing different than buy the new mattress, I have to attribute this to our purchase. Both of us seem to complain less about aches and pains. I attribute that to this very firm and supportive mattress that we are sleeping on. Was hesitant because it is an investment, but it is looking like this investment is going to pay off!

I have never bought a mattress before, first got memory form out of a box and it was terrible so I exchanged for tempur-proAdapt soft and really do not like it either. Since I already had one exchange they would not take this back and refund my money. I just do not like it so it is in the other room and I am still sleeping on my old bed. Great product but not for me.

Was hesitant getting another foam mattress, especially one that would set us back thousands - especially since we had just had a hybrid foam/spring mattress from a different manufacturer fail on us within 5 years. We went with the brand name and reputation with this purchase and you really are getting what you paid for. We got this in a Cal King and it has been just under 30 days since we've had it delivered. The first few days were rough with our bodies adjusting to this great mattress, but now I look forward to lying down each night and feeling my body supported by the firm mattress. As soon as I get in bed and lie on my back,I feel the support where I need it and will sometimes feel my back cracking from the pressure relief of the mattress. I'm an average sized guy 5'10" and my wife is smaller framed 5'4" and we both wake up now with no pain as we had in our last bed. In true Tempur-pedic fashion, we don't feel each other get in bed since we sometimes have opposing schedules due to shift work. We sleep through the night undisturbed. We still need to get use to very little give when getting in bed for the first time each night and not feeling that initial bounce. This is a FIRM mattress and is the firmest we've found, even compared to traditional spring mattresses. Time will tell though, as the displays we've seen of this mattress in stores feel a tad softer than what we've got - but still firm.

I've had the Pro Adapt Firm model for a few weeks and at this point the mattress has exceeded my expectations. The first couple nights took some getting used to because of the firmness and the memory foam feel. Each night the bed becomes more comfortable and supportive. It's been such a long time since I actually didn't want to leave my bed in the morning and I look forward to going to sleep every night. Def not cheap but I look at it as a solid investment in my health and quality of life. Worth every penny.