Our 7 year old Tempur-Pedic mattress was failing and we were not sleeping well. Customer Service directed me to their warranty qualifications. We were granted a new mattress via email within 2 days of submitting the warranty requirements. Our new mattress was delivered in 2 weeks as promised. Customer service was awesome. Because warranties usually have loop holes, we were prepared to purchase a new mattress. In fact, we had been shopping and were very close to making a competitor's purchase. I am so glad I made the phone call to Tempur-Pedic. We choose the firm. Although we thought the firm was a bit too firm, we slept 10 hours straight that first night without tossing and turning. We overslept (by 3 hours!), we were late for work, and it was worth it. The firm proved to be perfect.

We had a Sleep Number bed and both 'hated' it. We didn't realize how much we disliked the Sleep Number until we got our Tempur-Pedic ....All I can say is WOW.... What a Difference!!! We are actually sleeping at night now with no sweating and can turn in bed without feeling like beached whales. Neither of us are large people but turning is a breeze now with this Tempur-Pedic. Gary, the salesman we worked with certainly proved he knows his stuff; he wasn't doing any high pressure sales and was quite versed in his products and bed frames. The bed stays in place, yay! The sheets we use (Polartec Fleece) stay on the bed. We love everything about our Tempur-Pedic. It took a couple of nights to settle in to the feel of this amazing bed and since then it has been THE BEST! Did I say sweating is a non issue now? Yep!! We are both glad we made the switch!

Love the new bed. Never found the serial number to register it. tried to get the buy 1 get 1 free--i guess that doesnt work if you cant find the serial number. I would highly recommend the bed on its own--no gimmicks. the bed and the frame are top notch. Have had for 1 week and my back already feels better. Love this bed

[This review was collected as part of a promotion.] Slipped disc in my back and compressed vertebrae in my neck- all the drs, chiropractor and physical therapy have been ineffective. The only change came from sleeping on this bed every night. Absolute game changer.

[This review was collected as part of a promotion.] I typically like firm mattresses but ithis was too firm. I'm a side sleeper and it actually hurt my shoulder and arm because of the firmness. I returned it for pro adapt medium hybrid and I love it.

I have a really bad back and have spent lots of money trying to find products that will help me sleep comfortably. I purchased the mattress about a month ago and I sleep through the night and wake up pain free. This mattress has been a life saver for me. Definitely worth the price!

For the past 25 years I have only had the pleasure of sleeping on hand-me-down mattresses that probably should have just gone to the trash. I would constantly wake up with back pain, toss and turn throughout the night, and just could not get a good nights sleep. My wife and I were reluctant to get a new mattress. The cost to us was shocking. We did not feel comfortable spending the amount but we knew we needed one. Well, we are glad we did. Since the first night we haven't had a bad nights sleep. We are so glad we chose this model and were also happy that the "soft" feel was still firm enough for the both of us. My back pain has since disappeared and each night I'm glad to get a good nights sleep. If you have any doubts, put them to rest. This mattress is worth the price and you'll have a better nights sleep because of it.

I recently had the opportunity to receive a TempurPedic Pro-Adapt (soft) bed, and the timing was PERFECT! I am a very light sleeper, but the husband is not - and he's always fidgety, snoring, talking in his sleep, and waking me up multiple times a night. Add to that insomnia, and it's rare that I get a full night of restorative sleep! My husband also has back issues, and it's not uncommon for him to move to the FLOOR in the middle of the night! Our bed arrived while I was in the middle of my first mural project - I was exhausted but sleeping very poorly. After the first two nights, my husband actually accused ME of snoring! The difference for us is that I don't feel every single movement my husband makes, and therefore wake much less often. And while I still struggle with middle-of-the-night insomnia, the sleep I do get is deeper and with more vivid dreams. I was really re-energized after a few nights with this bed, and completed my mural ahead of schedule! My husband has also not needed to move to the floor at night - this mattress is firm enough for him, but still soft enough for me! One of my favorite things about this mattress is the Smartclimate cooling cover. Hot flashes are a real struggle, especially at night! I still get warm at night, but I don't wake up drenched in sweat like before! Huge win. I would definitely recommend this bed for anyone who is a light sleeper and/or dealing with nighttime hot flashes. We love it!

This is our second Tempur-pedic in the last 20 years. Both have been great. If you want a great night's sleep and alot fewer aches and pains this is the only way to go. In fact our old Tempur pedic and bases had alot of life left in them and our daughter and her husband loved it. So now they have it and couldn't be happier.

[This review was collected as part of a promotion.] I ordered the adapt medium which was too soft for me and slept hot so I upgraded to pro adapt firm, it's A lot cooler and the sheets don't sink in and move around.. I noticed the beds do off-gas and need to air out for a few days. Final conclusion- the bed is outstanding it contours to your body the way it should and yes you can still sleep on your side. I look forward to getting off work every night now. Thanks Tempur-Pedic!