[This review was collected as part of a promotion.] Not so firm as expected around the perimeter as I'm constantly sliding off in the sitting position and it makes me feel very nervous when I'm lying down as I feel like I'm going to fall out of bed. I usually sleep close to the edge of the bed but I've had to sleep about a foot away from the edge to avoid falling about 4 or 5 feet through nightstands to the floor. I've contacted customer service and only got a request for pictures. Pictures of myself falling off the bed? Really? Not satisfied at all at this time.

So this is my second tempur-pedic bed. My husband had been bugging me to get a king bed, even though the queen I had was still amazing after 7 years. So when we were shopping it looks like some of the models had changed. This after our first night sleep I immediately noticed this bed didn't sleep any where near as hot as my old one! However, like my previous bed, there is a breaking in period sort of like shoes so that the bed can sort of conform to your body. This takes a bit of time, but if you're upgrading for a not so quality bed this might be an instant upgrade. I really like the updates and changes since my last purchase and when it came time to buy a bigger bed, I really didn't consider anything else!

My husband wanted a firm mattress and we've had memory foam mattresses before. The Tempurpedic is VERY firm. Initially, it seems like it's TOO firm, but once you're in it, it feels great. We have only been able to sleep in the bed 7 nights since we bought it - LONG story. However, those 7 nights were wonderful! I must say that the "white glove experience" was no big deal. Two fellows delivered it and they were very pleasant, but I have no idea what the whoopteedoo was. It was delivered and put on the bed. Whoopteedoo.

[This review was collected as part of a promotion.] So happy to have saved and made the investment! Game changer sleep for both my husband and I - uninterrupted sleep, zero tossing and turning, stable mattress that supports and is comfortable. Worth every $$$$$! Will change your life!

[This review was collected as part of a promotion.] Bed is ok, works fine, almost too firm compared to what we tested in the stores. Delivery and customer service were awful. Delivery "forgot" to put our bed on the truck the first day with little apology, more like "oh-well, not our problem." After a conversation with them explaining the difficulty in being away from work as we are both directors in our respective companies, they promise to schedule delivery for the following week, later after 4pm. 5 days later my husband is pulled away from work at because they were on their way to deliver our bed, absolutely before 4, well before 4. To make it right they offered to send us 2 pillows. Fine, I was going to purchase new pillows anyways. Although it doesn't return the significant time away from work I don't have to shop for new pillows. This was the last correspondence from them 3 weeks ago, mid-September. Since then nothing, no emails, no pillows, and no answering the phone. I sent a follow up email from my email address, my name was used to purchase the bed but contact info was for my husband so he could coordinate things, quickly received a response telling me to go to the third party I purchased from. I purchased directly through the web site. I responded with this information and my husband's information and received a very rude and short response stating they couldn't find any record of my purchase with them so they couldn't help. I've finally sent the correspondence with my husband attached to my email. Let's see what happens. I suspect more of the same- nothing.

[This review was collected as part of a promotion.] This new mattress is wonderful. We purchased our first TempurPedic 20 years ago and it was just recently we decided to purchase a new one. We knew we didn't have to go mattress shopping because TempurPedic won hands down. A mattress that remains comfortable for 20 years tells you it is a well made, comfortable mattress.

[This review was collected as part of a promotion.] I bought this Tempurpedic for myself and after continuing to enjoy my mattress after 5 years I bought my mother the same mattress; my mother is pleased and no longer wakes up with back aches. I will be a lifetime tempurpedic buyer, I'm not taking any chances with buying another brand

Got this mattress to replace my 112 year old Tempur-Pedic, it was a great choice, at first it felt a little hard, but now after almost two months of sleeping on it I would have it no other way.. I sleep sound and through the night... I could go on and on but lets leave it at this.... if your looking to by a new mattress or just up grading get a Tempur-Pedic your won't be sorry...

I thought I knew what I was going to get my self into which this type of mattress but I had no idea it was going to change my sleep so drastically. The first day I slept in this mattress I did not toss and turn at all. My back does not hurt anymore and I don't feel tired when I wake up. This was a great investment.

[This review was collected as part of a promotion.] I purchased the firm mattress. I have enjoyed it's firmness and how the memory foam conforms to your body without sacrificing any of the firmness. I gave it 4 stars because the mattress is shorter in length than my previous mattress. My bed is also sitting lower but I plan to get risers to bring it up about 3in.