I purchased my first Tempurpedic mattress 8 years ago when I first got pregnant and wasn't getting good sleep so when it came time for a new mattress, I knew I had to get another Tempurpedic. The ProAdapt line has been incredible and I LOVE that it adjusts to relieve pressure. Plus I can turn / move and not wake up my husband so he gets his sleep too! I've been waking up feeling more rested than ever.

The issue is not with the product. I recently requested an exchange for my newly purchased mattress, to an upgraded more expensive model. Now, keep in mind that it took 32 days to receive my first mattress, including the adjustable bases. (that was also a fight to get) We are coming on 14 days and I still have not received my exchange mattress. I have called more times than I care to mention. Ever time I call, the wait time is awful long. When I finally speak to a "customer" service rep, I get an answer of your order will process in 5 to 7 days, call back. Along with the lovely " have I helped you? and is there anything else I can do?" HA!! You haven't done anything. So, I call back once again. 7 days to be fair. The response, I am sorry, it takes 7 to 10 days for your order to process. So, I call on day 10, then told to call back again. That it takes 10 to 14 days. Today, after being told not once but twice to speak to a special department and being on hold. AND hung up on twice. I am still no where. And calling on day 15. DO NOT, DO NOT purchase from on-line. Find a store, compare your prices. Do not get stuck in this horrible nightmare! When I asked if I could cancel my whole order and how long it would take for funds to be retransmitted. 10 to 14 days.......

We first purchased the tempur adapt mattress in the medium-but upon sleeping on it at home, it was entirely too firm. The rep at the store, said the store models are often softer since they have been in use for a while. So keep that in mind when trying them out. We were able to exchange it for the soft tempur pro adapt and was so glad we did. Yes, this one is pricier, but if you are purchasing this brand of mattress, you better get what works-because none of them are cheap. The soft is perfect, even brand new out of the package. I think it would be simpler if Tempur-pedic only had soft or firm version of their mattresses. The mediums are pretty firm-not much difference between them and the firm. The soft versions are always the most comfortable to me.

[This review was collected as part of a promotion.] I must admit I was bit skeptical at the beginning to spend so much more than a traditional mattress but it was definitely worth every penny. My sleep has improved drastically and we are now upgrading everyone in the house to the Tempur-Pedic experience.

I was shopping around in stores for the perfect mattress when I tried the Tempur ProAdapt Medium Hybrid. As soon as I laid down on the store mattress, I knew this was the one. I've had this mattress for about a month and it's been amazing. The mattress is the perfect balance of firm and soft that I was looking for. I have a lot of pain in my hips and this mattress really has been helping out with that. If you're looking for a perfectly balanced mattress, this is it.

[This review was collected as part of a promotion.] I got mine in January 2019 and it still feels like I am sleeping on a new bed. When traveling I miss two things, my bed and my dog. I am Tempur-pedic customer for life! Also, I ordered the queen size topper for guest. All the visiting guest believe its a tempur-pedic mattress.

Let me just start by saying that this mattress has literally changed my life. I used to sleep on a traditional spring mattress (that was over 10 years old). I would wake up everyday in pain and not have a restful nights sleep. I could never get comfortable no matter how hard I tried and my sciatica didn't help. I finally decided to break down and try a Tempur-pedic mattress and I'm so glad I did! I fall asleep instantly and wake up refreshed. Plus, I wake up up without any pain ready to take on the day! I can't imagine my life without this mattress! It's the best investment I've made!

Bought the pro adapt firm model and just don't love it . Too firm ... wish we would have gotten the medium one . Missed out exchange window and was told there is nothing they could do. Very disappointed since we spent so much money on it . Was hoping they would let us exchange it at least .

My husband and I had our old hybrid about 10 years and were beginning to experience back and neck pain. We purchased this mattress and immediately knew we made the right decision and our sleep improved greatly. There isn't anything I don't like about the mattress. However, my husband, who is heavier, says because the mattress conforms to your body, he tends to sink in more and when he wants to turn over he feels like he has to almost dig himself out. But after a couple of weeks he's adjusted and it's ok now.

We have had the mattress for about 2 months now and it has definitely had a great impact on our sleep and well-being. The mattress is perfect for both back and side sleepers. The sleep I get now is way better than before and I no longer wake up with a sore back.