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Customer reviews for Tempur-Pedic TEMPUR-LuxeAdapt Memory Foam Mattress (Available in Soft and Firm) for
Tempur-Pedic TEMPUR-LuxeAdapt Memory Foam Mattress (Available in Soft and Firm)
4.4 out of 5 stars
stars
948 ratings948 reviews
  1. 5 stars74% (702)
  2. 4 stars10% (96)
  3. 3 stars5% (43)
  4. 2 stars5% (46)
  5. 1 star6% (61)
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Showing 131-140 of 948 reviews
Jan 27, 2023
Reviewer name: Dreaming away
5 out of 5 stars
5 out of 5 stars review

I dream more!

By far my favorite mattress ever purchased! My hip pain has all but disappeared, I dream more (pretty clear I am getting deeper sleep), and I look forward to going to bed each night. I worried that it would be too soft, but that has not been the case...great support.

Review from tempurpedic.com
Helpful?2X9OX3KFED6B13608013133
May 4, 2023
Reviewer name: Miserable
1 out of 5 stars
1 out of 5 stars review

WORST decision EVER

Completely uncomfortable! My arms go numb every night in this bed. And it's sagging ALREADY after about 2 months. Husband and I are both MISERABLE. We slept 100% better on our old cheap mattress. I wake up between 4-5am every day bc I'm so uncomfortable. The company has been a nightmare to deal with. Buy this overpriced mattress at your own risk.

Review from tempurpedic.com
Helpful?2X9OX3KFED6B13608013133
Oct 30, 2023
Reviewer name: Very unhappy
1 out of 5 stars
1 out of 5 stars review

Will cause back damage

Bought a Luxe-adapt king mattress in June at an authorized Tempurpedic dealer. I informed the salesperson of my health issues and he suggested that the Luxe-adapt soft would be my best choice. After two months of use, my back became so bad I could barely crawl out of bed. I called Tempurpedic and spoke with a "Sleep Expert" and was told that I never should have bought the soft mattress and I need to return it for a "firm". It's now been a month with the firm mattress and my back has gotten worse. I moved into my guest bedroom with a standard mattress and have no issues with pain. I called the head of customer support and was told that they wouldn't do a thing for me. I was told to have my lawyer contact their legal Department and then he hung up on me. This is a very bad product from an even worse Company.

Review from tempurpedic.com
Helpful?2X9OX3KFED6B13608013133
Nov 4, 2022
Reviewer name: Happy Military Family
5 out of 5 stars
5 out of 5 stars review

Amazing!

Finally after buying a competitor's mattress and having nothing but trouble, we have found exactly what we wanted. My husband is in the military and on his feet all day and the zero gravity helps his back and joints. We ordered the bed and it was delivered in 6 days. So fast and delivery was seamless.

Review from tempurpedic.com
Helpful?2X9OX3KFED6B13608013133
Jul 8, 2024
Reviewer name: Ofir
1 out of 5 stars
1 out of 5 stars review

Expensive Elephant marshmallow in the room-5K down the drain

invested in the TEMPUR-LuxeAdapt mattress, and my feelings have been a rollercoaster ending up giving up the mattress for free as the mattress was so uncomfortable. No buyers were willing to buy it for a fraction of the cost. 5K down the drain. When I first unboxed the LuxeAdapt, I was impressed by its luxurious feel. The memory foam seemed promising, and I eagerly anticipated nights of blissful sleep. Unfortunately, after a few weeks of use, things took a turn. The mattress isn't evenly firm. Some areas feel like sinking into a marshmallow, while others are oddly firm. It's like Goldilocks' nightmare-neither too soft nor too firm, but just... inconsistent. As for comfort, well, let's just say it's not the cloud-like experience I envisioned. My back occasionally protests, and I find myself tossing and turning more than I'd like. Here's where it gets frustrating. I reached out to my local dealer for assistance, and it felt like shouting into the void. Their support might as well be a mythical creature-I've yet to encounter it. If you're considering this mattress, don't rely on local dealer support. It's like expecting a unicorn to deliver your warranty paperwork. I end up buying a much cheaper mattress from other manufacturer and finally I am able to sleep again

Review from tempurpedic.com
Helpful?2X9OX3KFED6B13608013133
Feb 11, 2023
Reviewer name: Sensitive sense of Smell
2 out of 5 stars
2 out of 5 stars review

The Odor

I waited to make this review to allow time to change my mind. My complaint isn't the mattress, its the odor that comes from it. The first night we slept on it I had to go sleep in the guest room. The fumes that came from it were more than I could tolerate. Next night my husband joined me. For three days, we set our mattresses out on saw horses outside to hopefully help with the odor. After those three days, we put them on the frame without any bedding and I opened the window and put a fan on them all day. We continued to sleep in the guest room. After about 10 days, I made up the bed and we slept in it. I am a side sleeper so that puts my face closer to the mattress. My husband sleeps on his back so it wasn't as bothersome to him. Although I enjoy the mattress and enjoy the feel and comfort of it and all that the it does with our special frame, I wouldn't be able to recommend it. I do have a very sensitive sense of smell, but this odor was over the top.

Review from tempurpedic.com
Helpful?2X9OX3KFED6B13608013133
Sep 29, 2023
Reviewer name: Sunk
1 out of 5 stars
1 out of 5 stars review

Worst mattress in my 74 years.

This mattress was fine the first few months then it started getting softer and softer. After less than two years it is unusable. Getting off the mattress required rocking back and forth with my legs in the air until enough momentum was generated to get my legs over the side. Rolling from one side to the other while on the bed was a joke. I would have to make a slight roll to my stomach then push up and off the mattress with my arms to flip over. It was like sleeping in a trench. As soon as I switched back to my old mattress my si joint pain was gone. Absolutely horrible! The warranty process is a joke. All they want is pictures. Pictures won't show how soft the mattress is, you have to lay on it and feel it. There are many reviews that say the same thing. I should have checked more closely before purchasing the mattress. 4k for junk.

Review from tempurpedic.com
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Dec 20, 2020
Reviewer name: Bugs
5 out of 5 stars
5 out of 5 stars review

Finally found the right one!!

I have lower back issues, and until I slept on the TempurLuxe-Adapt firm, I was driven out of bed from back pain by 4 a.m. I was skeptical at first, because of the "sinking in" feeling of the Luxe. I didn't think it would support my lower back enough. I was happily surprised that it has great support and gives, in the right spots, so my hips don't get sore.

Review from tempurpedic.com
Helpful?2X9OX3KFED6B13608013133
Jun 25, 2024
Reviewer name: Nonyurfekinbusniss
1 out of 5 stars
1 out of 5 stars review

Already caving

I bought this mattress thinking it would last longer, since it was about 4k. It's about a year old and there's already such a dip in the hip area that I cannot get or stay comfortable. I work for a company that sells tempur-pedic Mattress, and yet I paid full price and the mattress is failing within a year. I'll be paying this if for years to come and I Absolutely hate it! It's overly hot, it's support system is so soft in the hip area I can literally feel it's collapsed under the comfort layers, but it's not showing a visible sag, so I guess I'm just out of luck. Never again. And I won't be recommending Tempur-Pedic to any of my customers moving forward.

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Jul 15, 2024
Reviewer name: Kyle embrey
1 out of 5 stars
1 out of 5 stars review

Lasted 3 years

Do not buy from these criminals. They won't honor warranty. Called spoke with an escalation rep won't completely refused to let me talk to her supervisor. The quality of the product is good for a couple years AT BEST. The customer service is by far the worst I've ever encountered in any company. My wife and I wake up every day with neck and back pain because the rigidity is equivalent to a hammock. A 5,000 hammock. At the end of the day Temper Pedic WILL NOT honor 10 year warranty.

Review from tempurpedic.com
Helpful?2X9OX3KFED6B13608013133