We purchased a Pro-Adapt Firm, knowing we have 90 days to try it and purchase a different model if that one didn't work for us. After a month, we decided to upgrade. The payment system was apparently down and it took a week to get through to anyone to process the payment. We paid over $2,000 more for the upgrade over a month and a half ago. We still have not received the mattress. I've spent 3.5 hours on the phone on various holds over a couple days, only to be told that the delivery company for some reason has not scheduled the delivery. I was told I would get an answer on this and a delivery date within 24 hours. This was a week ago and I am now on the phone again, trying to get through to someone. I've been on hold for ___ minutes so far and still no one was picked up. I'm on an endless loop of an automated message. Do not buy from Tempurpedic online. If I had to do it over again, I would not buy from them at all. This has been incredibly frustrating.

I have been sleeping on a firm mattress my entire 60+ years, as that was told me to be "good for my back". But for the past year my hips and shoulders were aching all day, and I woke multiple times through the night. My family referred me to the Tempurpedic, and suggested a soft mattress. After just 1 night's sleep, I have no aches and pains. I now sleep through the night, every night, and wake up feeling refreshed and energetic.

Bought the pro-adapt soft because we needed a soft bed. The bed we tried out in the store was sooo comfortable. Our new bed has yet to feel soft. We still toss and turn. Our old pillow top with memory foam topper was more comfortable than this bed. Unfortunately, even with the 90 day guarantee, there is not one softer. So we are stuck.

[This review was collected as part of a promotion.] The mattress is a bit soft maybe should have gone with the medium or firm. It is much more comfortable than the hybrid and coil mattresses I have had in the past so far. We also purchased the adjustable base which I highly recommend. Does help with snoring and helps relieve pressure on back and neck.

I've always had and grown up with spring mattresses so a foam bed was a little hard for me to get used to. Something about bouncing into bed helps me mentally prepare for sleep. The first few weeks I had a hard time getting to sleep because of this. However I did notice once I was asleep I woke up less in the middle of the night. My husband however loved it from night one. He has been a fan of Tempur-Pedic beds so he is more accustomed to it. He falls asleep instantly and deeply. So I would say the type of mattress you are used to plays a part in whether you love it instantly or not.

Three weeks is usually to soon to know how well the mattress and I will get on as the months pass. However it has performed as advertised thus far. I do wish to say the same next year. As you will read, I am particular. For the record: I live in south Florida; so we are always under air conditioning. sleeping conditions: A/C set to 73 degrees. Big ceiling fan over the bed on high speed. just a top sheet and bottom sheet; no blankets. Wife sleeps apart in the warm bedroom. i have cool water running thru a pillow pad all night long keeping my head comfy. I sleep better when I am cool. The mattress has not been hot (that is insulating me more than i prefer), which was a concern. Lastly, I am a side sleeper by necessity. Apnea will occur if I try to sleep on my back. And two firm pillows under my head (because of side sleeping). I sleep with a third firm pillow under my side. keeps pressure of my shoulder.

[This review was collected as part of a promotion.] I really like this mattress, but I am not convinced that my life changed dramatically as soon as I got it! It did take some getting used to after spending years on a box spring mattress, and now spring mattresses make me feel like I am laying on a jello mold! Once I got used to it, I have slept great and have noticed fewer incidences of a kinked back when I wake up in the morning. Anyways, I would definitely recommend this mattress- the financing options definitely help make it worth the investment.

Very happy with the way the mattress sleeps. Only complaint is its so comfortable and with no cording on the edge I sometimes wake up feeling like I'm sliding out of the bed. But, still love it and it's a huge improvement for my husband who suffers with a bad back.

I never knew sleeping can be this good. With this mattress i sleep fast peacefully and when i wake up i feel refreshed after a comfortable amazing sleep. Also its a therapy for back issues. Me and my husband both have bak issues and now its improving. I love this mattress

Pro: one it's broken in completely, it'll be super comfy. Getting there! And definitely an improvement over our last mattress. Con: taking way too long to break in, leaving us with sore backs some days! Company needs to start breaking in mattresses (every mattress company) prematurely prior to customer purchases/delivery!