For the price of the mattress I really wanted to love it. I am keeping it because it's too much of a hassle to return a mattress, but I feel like a cheaper mattress would be just as comfortable

[This review was collected as part of a promotion.] Love the mattress, but if I recommend purchasing through a retailer with their own delivery temprepedics coordinating of delivery and getting the actual (correct) mattress was not enjoyable.

Had this mattress for 5 years and it lost its shape creating a dip in the mattress. This caused a loss of back support causing lower back issues. When reached out to Tempur-pedic, while they acknowledged the mattress lost its shape and the dip is clear, they won't resolve the issue because there is a small speck of stain all the way on the other side of the mattress. It seemed ridiculous at first but quickly realized, these excuses are common if the company itself has no confidence in its product. I would not recommend this product and the cost absolutely not worth it.

We are 35 years old. Have had our bed for 4 years. First year we loved this mattress past 3 we are tossing and turning every night because we wake up so uncomfortable and having pain in back and shoulders. We both wake up every morning in pain. Our sleep quality is awful it’s gotten so soft and does not adequately conform to relieve pressure. I’m so disappointed in this bed for the money we spent and that it’s gotten so bad so fast. I would never recommend spending this much money on this brand. Will never buy another.

Worst mattress I've owned. I thought this mattress was suppose to form around body but it is the hardest and most uncomfortable mattress My husband and I toss and turn all night I complained to tempurpedic and was told to just buy a mattress topper I would not recommend this hybrid medium

I've owned this mattress for a little less than a month. -FLOOR MODEL When I laid on this mattress in the store, it was perfect! The exact right amount of softness for me and exact right amount of firmness for my husband. HOWEVER, the sales rep. warned me the mattress will take about 90 days to break in and feel like the floor model and that is why they suggest waiting 90 days before considering returning or exchanging the mattress. -NEW MATTRESS FIRMNESS To put it plainly, it's terrible. According to the Tempur-Pedic website, the only way to break in the mattress is to sleep on it nightly. Had I know I'd pay a few grand for little sleep, I might have considered going with a different mattress. -EXTREME FIRMNESS IS EXPECTED According to both Tempur-Pedic website and the sales rep., the extreme firmness is expected until a gel or foam mattress is broken in. -CONCLUSION I give this two stars because I struggle to sleep on such a firm mattress. To break it in costs sleep (and money because this was a large purchase). I'm hopeful it pays off in 90 days and feels like the floor model at the store.

It has taken a few weeks since I purchased the Tempur-Pedic mattress and I am beginning to feel the effects of the new mattress as it adjust to the contours of my body. I still wake during the night with neuropathic pain but it seems to be lessening each night. Hopefully, I will continue to feel less pain as I continue to sleep on my new ProAdapt 12" Medium Hybrid mattress. I feel confident that I will feel much better as I continue sleeping on this excellent mattress. I will let you know how it works out for me. By the way, your sales people are outstanding.

after having a Open Heart Surgery. I need it a new mattress and after looking at all the brands of mattress for about two weeks everyone recommended the TEMPUR-Pro Adapt Medium Hybrid and also got the Prosmart Base and it was probably the worst decision I have made over price poor quality and it gets very hot when you sleep and uncomfortable not like when is at the showroom. The bed Frame is low quality and lousy speakers with poor sound.

My husband has had two back surgeries that has left him with nerve damage amongst other issues. Our new mattress alolows him to get a better rest. We both are very impressed with the comfort, quality and structure. So happy, we definitely made the right choice.

Being a curvy person, I chose the ProAdapt 2.0 Soft Double - This bed is NOT soft at all, it does not give as other soft mattresses do, and I have more back pain and discomfort than I did with my old conventional mattress. The mattress is hot and not comfortable at all.