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Customer reviews for BISSELL CrossWave HF3 Cordless Multi-Surface Wet Dry Vac for
BISSELL CrossWave HF3 Cordless Multi-Surface Wet Dry Vac
4.4 out of 5 stars
stars172 ratings167 reviews
  1. 5 stars71% (122)
  2. 4 stars13% (23)
  3. 3 stars5% (9)
  4. 2 stars3% (6)
  5. 1 star7% (12)
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Showing 51-60 of 167 reviews
May 12, 2023
Tracy
5 out of 5 stars review

Verified Purchase

Great machine to have on hand

[This review was collected as part of a promotion.] LOVE this machine. Can do my floors every day and they always look great.

Review from BISSELL Homecare
Helpful?2V9L9EX5476V13607963671
Feb 5, 2023
John
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Highly recommended... cordless and ease of operation. Machine Cleanup a breeze

Review from BISSELL Homecare
Helpful?2V9L9EX5476V13607963671
Nov 9, 2022
CHRISTOPHE
5 out of 5 stars review

Verified Purchase

it's great

[This review was collected as part of a promotion.] I'm handicapped and this is so light it makes doing my floors a breeze

Review from BISSELL Homecare
Helpful?2V9L9EX5476V13607963671
Jun 14, 2024
Leslie
5 out of 5 stars review

Verified Purchase

Beats other products

[This review was collected as part of a promotion.] Scrubbing action really get dirt up compared to wet swiffer.

Review from BISSELL Homecare
Helpful?2V9L9EX5476V13607963671
Apr 17, 2024
Thomas
5 out of 5 stars review

Verified Purchase

I would definitely buy this again

[This review was collected as part of a promotion.] Works very well fair price already used it twice and am very happy with it also it is very light

Review from BISSELL Homecare
Helpful?2V9L9EX5476V13607963671
Jul 8, 2025
Sarah
2 out of 5 stars review

I use this product on my tile floors. I like that it vacuums and mops at the same time. I don't like that I can't use it on carpet. The product says multi-surface but not for carpet.

Review from BISSELL Homecare
Helpful?2V9L9EX5476V13607963671
reply from BISSELL Consumer Care

Thanks for your feedback, Sarah. We’re glad you’re enjoying the vacuum-and-mop combo on your tile floors! You’re right—the HF3 is designed for sealed hard floors only, so while it’s labeled multi-surface, it’s not intended for carpet. We appreciate you pointing that out, and we’ll pass your comments along to our team.

Jul 16, 2025
Denise
1 out of 5 stars review

Not worth it

If this vacuum works well until the rubber piece that actually helps throw the water up into it. It starts coming apart really easy so it didn’t last long now at least water all over the floor because I can’t get a new part for it.

Review from BISSELL Homecare
Helpful?2V9L9EX5476V13607963671
reply from BISSELL Consumer Care

Hi Denise, Thanks for your review. We're sorry to hear the rubber part wore out and that you’ve had trouble finding a replacement. That’s not the durability or support we want to provide. We’d like to help resolve this—please reach out to us at support.bissell.com so we can look into part availability and next steps. —The BISSELL Team

Feb 21, 2025
Vicky
1 out of 5 stars review

Loved it....at first

Bought this fall of 24 and loved it so much I bought one for my daughter for her birthday. But after about 3 uses it stopped sucking the dirty water into the dirty tank. Just dumps it on the floor. I've cleaned out every nook and cranny thinking something is stuck in it and it's all clear. Warranty registration card still sitting in my desk because I lost my receipt. Stuck.

Review from BISSELL Homecare
Helpful?2V9L9EX5476V13607963671
reply from bissellpwr

We're sorry to hear this, Vicky. That's definitely not what we want to have happen when using our machines! Contact us at support.bissell.com and we'll help with your CrossWave.

Feb 21, 2025
Vicky
5 out of 5 stars review

Love it....again!

Ok...my bad. I wrote a review earlier this evening complaining that my HF3 cross wave wasn't sucking up the dirty water. I finally found a video on YouTube and realized I'd left out the piece that goes behind the brush. Apparently it is the part that directs the dirty water intro the dirty water tank. I had sat it up on a high shelf to dry in my laundry room and forgot about it. My apologies. I got it all put back together correctly and now my floors are clean again!

Review from BISSELL Homecare
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Feb 17, 2025
abby
2 out of 5 stars review

I wouldn't waste my money again

I really had high hopes for this machine. I have to pre mop my floors before using it. the tedious cleaning after every use is frustrating, and heaven forbid you forget to do it right away... the smell is awful.

Review from BISSELL Homecare
Helpful?2V9L9EX5476V13607963671
reply from bissellpwr

Hi Abby. It is important to clean empty and rinse the machine after use. Allow all the pieces to dry completely before reinstalling. You should not have to mop first or have odor issues. We're always here to help resolve any issues at support.bissell.com.