I purchased this mattress and box spring set in May, 2025. This was supposed to be to replace a mattress purchased through Sam’s Club in 2022 which claimed to have a 10 year warranty. After having the mattress for three months, it developed many deep craters and showed the poor quality overall. Which also caused a vast level of health issues for my husband and me. After two years of hassle and sending picture after picture of the defective mattress they said they would not honor the warranty due to a “stain” seen on pictures that I sent in. I’m not clear on how a small stain would have ANY impact on the horrible quality of the mattress. Sam’s Club offered a partial gift card. With said gift card, I put it towards the purchase of this mattress. Since.I placed the order for the Beautyrest mattress, I have been told my single order has been cancelled four times- so far (from one order) and the delivery company (RXO) has made an appointment with me for a delivery. However, RXO continues to send texts about the delivery. When I get through to a rep, their representatives continue to tell me my order is cancelled. Why send a text if my order is cancelled?! When this was brought up to Sam’s Club, I was informed there are “internal issues with my order which caused it to be cancelled”. How does my order being placed “cause it to be cancelled”? Sam’s Club representatives have lied to me, they have passed the buck, and now I have taken a day off from work to wait for a delivery that will never arrive. If you have a choice - do NOT use Sam’s Club for your mattress purchase. If you value your health, sanity, and money - shop anywhere but Sam’s Club for a mattress.

We bought this mattress less than a year ago and already it sinks in where my husband and I sleep. I now wake up each morning with a sore lower back. When I was able to sleep directly in the middle between where my husband and I usually sleep that was the one morning that I woke up without a sore back. I didn’t keep the wrapper so I remember being told that I won’t be able to return it without the wrapper that it came in. I loved it at first and thought it would be good. I wish I had know the quality wasn’t good enough to last even a year. :(

Great bed. Great price. Beautyrest Firm was just right for our back aches. I sleep sound & deep. Great price with Sam's discount too !!

I slept on the twin mattress one night and it was glorious. After night two i felt extremely tired in the morning. Night three i woke with a backache and headache. I pulled back my sheets and mattress protector and the middle of the bed is so caved in. Your body sinks in the middle. Worst mattress i ever purchased. Cant believe this had 5 stars. Impossible.

Dispointed. A sink dent/ hole in the middle where I sleep happened after just 4 months. I can’t even flip it upside down either. What a waste!

Started of good but after a month my wife and I started meeting in the middle every night. It’s a decent bed for a single person, but my wife and I like to sleep in the same bed

The mattress is sinking within months of use, I want to knoe if I can get a return or replacement

Only had for a week but so far its been great. I sleep hot and cant handle the full memory foam mattress. This one still has the memory foam but its nearly impossible to find one without. So far its still a lot cooler then others

Going to test it out when my frame arrives

This is a great product at a fantastic price