This is the second replacement! I believe that there’s a flaw in the design. I told this to the representative and asked for an upgrade to another model, he claimed that he could not do that, but I could call another department. I decided not to do that since I was on the phone for a while at this point. I guess I’ll have wait until this machine does the very same thing in about a year from now.

Love this single cup brewer. Compact and doesn't take up a lot of room and you only add water when you use it. I only wish the reservoir held up to 15 oz. Of water instead of 12 oz. because some mugs are larger and some coffee is stronger and needs more water. Use everyday.

this is my third thin size single cup Keurig. the other two broke down after several months. E.G. The second was received in August and failed in October. The earlier single cup model servers did not last more than a year or so and we only make about 4 cups per day and clean it etc.

Keurig gets it right - again. I downsized to the mini plus because I never was making carafes anymore and decided to switch to white counter appliances. My ‘old’ Keurig found a new home to a grateful recipient. Took a few uses to get accustomed to differences in way to add water and even start brewing, but hey I’m old. Really like the ‘Strong’ button option. There is a storage container for your Kcups, which is ok, but I actually took a star away because it is a bit clumsy to take out (coffee cup sits in its spot while brewing) and put back in and also the lid to the container is clumsy taking off and putting on. Or maybe it’s just me.

I love my new K-mini Plus! It's a great size to fit anywhere since I don't have much counter space and I was able to get it in white to match my other appliances. I also love the retractable cord. I bought the my k cup reusable filter to use with it and it works great! (Just don't use the extra adapter for the plus models)

I’m on my 5th Mini Plus. Not because I love it, but because 3 previous have failed, usually within 3-4 months, and number 4 was a mis-shipment of a sickly green refurbished replacement. They asked me to send the first one back for replacement. After that, they gave up and suggested that I just throw away (or in their words recycle) numbers 3 and 4. I thought they would have fixed the problem since all failures were the same, but they just kept running out their stock on me. My review above is based on the convenience and adequacy of the Mini, not its lifespan. Number 5 is the last Keurig I’ll ever own.

The first slim machine I bought would not dispense water to make coffee. The customer service after asking me to go thru a lot of steps to try to get it too work, decided to send me a new machine. This one arrived and sometimes dispenses water and sometimes not. The slim model is supposed to dispense 6, 8, 10 or 12 oz of water. However it will not dispense on anything less than 10 oz of water. I am extremely displeased! No, I would not recommend this machine!

Had to be replaced three times in three years. The latest one they sent me worked for one day before malfunctioning. The machine shuts off before brewing (not a descaling issue, brand new machine). I have a larger one that has worked perfectly for years. I really wanted the single-serve to work so I wouldn’t have to go down several stairs for morning coffee.

This is the SECOND time I’ve purchased this model and BOTH times it quit working in less than a month! I will not purchase another, nor can recommend anyone else buy it. The first time we chalked it up to an electrical surge that may have caused the problem and decided that was on us. The second time it just quit on the FIRST USE and I knew it was this model!

I received my Mini Plus in October 2020 as a warranty replacement for a Mini I bought 9 months earlier. The customer service was excellent. My Mini is simple to use and makes a cup of coffee in about 2 minutes. I am very pleased with it. One thing that is strange is the noice it sometimes makes after the coffee is made, and that is an intermittent sound that is a little like a whistle. It is not uncomfortable, but it seems unnecessary. The sounds have occurred for five minutes on occasion. Overall, the Mini is a good product, and customer service was good when I needed it.