I am very happy with my purchase and the customer service that I received. The machine is very easy to use and super convenient for busy mornings. The machine is also very compact and easy to maintain. I experienced an issue and customer service took care of it immediately and hassle-free. Highly recommend!

The elderly lady that I help out had a relatively new Keurig mini. Although it still worked the lights did not. This made it impossible to know when it was off or on. The Keurig people were polite and easy to deal with. After trying all the "fix its" they send us a replacement. Emily is very happy and so am I. Thank you

This was for a replacement that stopped working. I am no happy with it. I do not like filling the reservoir every time I want to use it. I am used to keeping water in it. I will hold on to it for a little while to see if I can get used to it and if not, replace it.

I wanted something smaller for my countertop, so I purchased this one. It’s a single serving Keurig style coffee maker, but total quality. I’ve purchased smaller units that were different manufacturers, but Keurig is always number one with me. The difference in quality is huge!

I've had Keurig coffee makers forever and been pleased UNTIL NOW. This K-Mini Plus is defective, horrible, and a waste of money and time. The first one I received made a loud cranking sound when the arm was pressed down and then took 2-3 times to make a single cup of coffee because I had to reset it, wasting a lot of pods and my time. I called Keurig because there was a note requesting the purchaser do that before returning the item. BIG CLUE- they know there's a problem. But they did ship me a new one that seemed to work better until the same loud sound began to happen and now it takes me three efforts to make a cup of coffee. I called Keurig AGAIN, and this time was shamed by a snippy rep who insisted my brand new model needed to be descaled. Okay, tried that and I got a cup of coffee, but the next day I had to try 3 times before I got one. I could brew a pot of coffee for 8 people on my stove faster! I am done with Keurig. I wanted a model that had the option for strong coffee and what I bought was months of frustration for an overpriced clearly defective model (not just mine) and sass from a Keurig rep. Coffee should be easier than this folks! Oh, and when it does finally work, it still takes a long time to brew one lousy cup of coffee. Spare yourself the frustration and buy something else.

I have tried to phone several times. The wait time has been over an hour. No success. I am incredibly unhappy with my purchases. I bought one for me and one for a family member. Only one has been opened and it is not fit for purpose. It over flows with every test run on it. I haven't bothered to use a coffee pod in it as the hot water pouring all over the counter is enough of a mess. I would like to return it all and be done with it. How do I do this???

this was a replacement for one that was hit or miss brewing. (it was a hassle to get it replaced) This new one has behaved the SAME way at least twice receiving it. I'm just going to let it go for now and see if the problem becomes so annoying i cant deal any more!

I love this little coffee maker. I bought this to put in my bedroom. It is upstairs in my house and I always hated to tread downstairs in the evening when the house was shutdown, in order, to make a cup of coffee. It is so nice to have this setup in my master bath. One recommendation, if I may, the little container that holds the k-cups should have a tiny little knob/handle to pickup it. It is very difficult to pickup and reset on top of the container. That is the only reason i gave it a 4 instead of a 5.

I am totally satisfied with this product. This is my second one of this model, one as a backup in case I didn't get it descaled or one quits! The high wattage makes a quick cup of coffee that is hotter than my 12 cup machine, which I got rid of after seeing the efficiency of this coffeemaker maker. I was concerned that it wouldn't be efficient when I had company, but it's actually quicker! I have the Keurig ground coffee adapter to use when I don't want to use a pod, it is perfectly designed, no mess. I have a small kitchen, and this delivers big in a small footprint. I like the water reservoir, easy to fill and clean. Don't forget to descale, as the water tubes are very tiny and plug if you have high mineral water as I do.

I bought this a couple weeks ago to replace my Keurig K15 which has served me well for many years (and is now serving my daughter at her house. It's like the Energizer Bunny - still going). I wanted something that fit in better with my decor and this is what I chose. It is nice and sleek looking. I love the storage canister that comes with it and the canister can be stored attached to the machine. The machine is a little noisy when first started, but once it starts pouring out the coffee/water, the noise goes down. It's quick and easy, and I hope it will last me as long as my K15.