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Customer reviews for Keurig K-Mini Plus Single Serve K-Cup Pod Coffee Maker for
Keurig K-Mini Plus Single Serve K-Cup Pod Coffee Maker
4.1 out of 5 stars
stars
4,153 ratings3,638 reviews
  1. 5 stars64% (2,655)
  2. 4 stars12% (500)
  3. 3 stars6% (268)
  4. 2 stars5% (202)
  5. 1 star13% (528)

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Showing 2,401-2,410 of 3,638 reviews
Dec 5, 2020
Ricky1
1 out of 5 stars
1 out of 5 stars review

Poor design

As many others have reported, this thing won't start consistently. Open & close the lid a few times, press the power button a couple time...maybe it'll start. Coffee is sometimes lukewarm. Water reservoir needs to be larger, maybe 16 oz instead of 12. Cord is way to short, you have to set the coffeemaker right in front of a receptacle. Seriously, have your engineers take another look at this thing!! I've returned it to the seller after 3 days.

Review from keurig.com
Helpful?70R6JXXCAS4P13607761667
reply from Consumer Care

Thanks for your feedback. We will be sure to pass along your comments to the appropriate team.

Oct 30, 2018
Lovelylorelei
5 out of 5 stars
5 out of 5 stars review

Awesome

My son and I love this machine! Not only is it small and easy but versatile too! We can always get the pods at the supermarket, hot chocolate, tea and coffee. I have a Nespresso which I love very much but, it is difficult to find the pods unless you mail order or find the Nespresso store.

Review from walmart.com
Helpful?70R6JXXCAS4P13607761667
Sep 27, 2021
NandDS
1 out of 5 stars
1 out of 5 stars review

Skip this model!

We have used nothing but Keurig machines for many years (many models). This one was a complete waste of money. Ordered it 5 weeks ago in anticipation of a cross country road trip and have used it for 10 days. It has been touch and go to actually get a cup brewed, and yesterday after 6 tries for one cup, we gave up and bought a “Slim” to replace it. It draws the water in… we sit and wait… then it shuts itself off.

Review from keurig.com
Helpful?70R6JXXCAS4P13607761667
reply from Consumer Care

Hello and thank you for your review. We apologize that the K-Mini Plus coffee maker did not meet your expectations. This is not indicative of the experience that we strive to provide and we hope that you will allow us the opportunity to assist. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to hearing from you.

Dec 28, 2020
archie of hamden
1 out of 5 stars
1 out of 5 stars review

stay away, far, far away!

Began using this brewer in June of 2019. After about six months it began 'short cycling', results being no coffee until it recycled on its own. Sometimes it took up to four short cycles to get one cup. This problem became more and more frequent and today I ordered a new machine and it's not a Kuerig.

Review from keurig.com
Helpful?70R6JXXCAS4P13607761667
reply from Consumer Care

We're sorry to hear that your K-Mini Plus coffee maker is not working as it should. Please call our Customer Care at 866-901-2739, we will be more than happy to help!

Jan 4, 2019
Laura LKM
3 out of 5 stars
3 out of 5 stars review

It doesn’t work consistently

This is my second Kurig purchase. I was sad when ly beloved mini red one finally gave out after years of faithful service. I couldn’t locate it again to purchase so opted for the Mini K plus. Unfortunately, it will brew 2 cups of coffee fine, then on the 3rd it gives out serving a lukewarm cup or none at all, because it just won’t brew! it may be the heating element shuts down, we aren’t sure, but most frustrating!

Review from keurig.com
Helpful?70R6JXXCAS4P13607761667
reply from Consumer Care

Hello and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our consumer care department at 866-901-2739 to speak with a representative. We look forward to helping you!

Dec 12, 2022
Dixieana
1 out of 5 stars
1 out of 5 stars review

Inconsistent and Very Messy

I bought this for an extended work trip and then to use in my office. It's been a complete disappointment. Regardless of how much (or how little) water you put in the reservoir, you get inconsistent brew sizes. I put it enough for a travel mug and I get a 6 oz. I put in 6 oz and get an overflowing coffee cup. Also, it makes a mess. The weak stream spits everywhere, so unless you have a tall mug, coffee gets splattered on everything. Complete waste of money.

Review from keurig.com
Helpful?70R6JXXCAS4P13607761667
Dec 20, 2020
SIS10
1 out of 5 stars
1 out of 5 stars review

Disappointed Keurig User

I purchased mine back in December 2018 and regretted it from day one. This was 2nd machine and didn’t bother reading the reviews because my old machine gave me many years of amazing coffee. I’m only a one cup a day coffee drinker so I thought this would be perfect for me. I regretted my purchase after about a month when it started having issues with it pulling the water from reservoir. I did A clean rinse which I thought fixed it but found myself dealing with this issue about once a month. I read other reviews and noticed that this is a common issue. Very disappointed with company because they know it’s an issue but have done nothing to fix the issue. Please stop offering this model if you are not going to make improvements especially for the price point you are offering it at.

Review from keurig.com
Helpful?70R6JXXCAS4P13607761667
reply from Consumer Care

Let's get you some help with this, Stacie. Please call 866-901-2739, Customer Care will be more than happy to assist!

May 6, 2020
Anonymous
3 out of 5 stars
3 out of 5 stars review

its ok

not happy that I could have got one about the same size that held more water. and cheaper. I should have shopped around more. but it serves the purpose. and the thing that holds the pods sits awkwardly next to it cuase i forget to take it out and get irritated when I'm half asleep.

Review from walmart.com
Helpful?70R6JXXCAS4P13607761667
Mar 26, 2023
CieBee
1 out of 5 stars
1 out of 5 stars review

Only One Stream of Water Entering K-Cup

The better models have five little spigots or needles for the hot water to really saturate the grounds. Unfortunately, this machine only has one. So less taste per cup. Other cons: why not make the reservoir about an ounce bigger to contain spills? How safe is this new kind of recycled plastic that these brewers are made of? Are these recycled plastics BPA free or rather a cancer threat? Not a keeper.

Review from keurig.com
Helpful?70R6JXXCAS4P13607761667
reply from Consumer Care

Thank you for sharing your review and feedback. Our specifications for all Keurig hot system brewers currently being produced require that water-path materials are industry standard, do not utilize phthalates or pvc in their formulation, and meet or exceed the Food & Drug Administration’s guidelines for product safety. If you have any other questions, please feel free to reach out to our Consumer Care team at 866-901-2739. We are always happy to help!

Feb 25, 2020
chequitap
5 out of 5 stars
5 out of 5 stars review

This is a simple, easy, small space saver way to make a cup of coffee that is hot and delicious. I was happy to replace my old clunky machine and put this up on my counter. I start it up and it is done is about 2 mins. I was worried that the coffee would not be hot enough but it brews it to a perfect temp that I can take with and drink on my way to the office before it gets cold

Review from keurig.com
Helpful?70R6JXXCAS4P13607761667