I replaced a larger model with this one and am satisfied so far. I live alone and usually only have one cup of coffee a day, so it serves my needs just fine. I took one star off because it is a bit noisy. That said, all my prior models with bells and whistles always had something go wrong 2-3 years in so I’m hoping this plain, simpler model will be an improvement. And, it’s a pretty color and takes up less room on my counter.

I love the color and slim profile of this machine. Is easy to use and tucks away nicely so it's not this huge coffee pot on my counter. I only gave 4 stars because I think it would be a better machine if it didn't take so long to brew a cup. I actually thought it gave up on me but found that it really does take about 3 minutes or so for one cup by the time it heats up and drips. Even tho 3 minutes doesn't seem a long time at all, just seems long for a single cup coffee maker.

So impressed with my Keurig replacement experience! A used Mini gifted to us by a friend proved to be defective and, when I searched Keurig’s site for support, learned that around 10 years ago the company recalled it and offered a free quick fix part for it. When I called the company they said the repair part is no longer available. Then the customer service guy asked that I return my unit to them and they would send me a brand new upgraded unit. They even had UPS pick up the old unit at my door- no charge! A few days later we received a brand new Keurig Mini Plus in the color of my choice, and have been enjoying it since!

This pot is aweful! It is extremely noisy and stopped working in less than a week! Ive e-mailed and called several times to set up a return. After describing the previous story, giving my info im told tbat someone from corp will call me. No one has returned calls or emails. What happened to the great customer service?

Love this coffee maker when it is working. Slim, nice looking and water tank can be removed for filling or cleaning. However the circuit board malfunctioned in less than a year. Keurig replaced the unit but took 3.5 weeks. The replacement could have taken even longer had I not called them repeatedly. They said the claim would be verified within 7-10 business days but somehow it was not. I had to call and wait for a long time to get somebody to process the claim.

I love my Keurig machine. But I ordered three coffee mugs but they are all red. I don't understand why I can't purchase a yellow or blue mug advertised on the packages of your other machines. I just bought a machine two weeks ago. Why can't I get different color cups. I love the hot chocolate and hot apple cider. What's up with the different color mugs? Why aren't they available for purchase? De

I purchased one unit and had trouble with the operation of it at our cabin, even after it worked fine at our home. I called Keurig and they immediately sent a replacement. The second one works perfectly at the cabin and I hope will continue that way.

We had high hopes that the warranty replacement would last longer (just 5 cups) than the original. Unfortunately, the replacement produced only one cup before failing similarly to the original, i.e. the water goes into the Mini Plus, the machine makes a few sounds for a short time before turning off and not producing any output. So sad. At least our daughter enjoyed the one cup of coffee the machine made.

Great coffee maker. Had an old Keurig with a reservoir, but I really only drink coffee on the weekends, so the single cup model was fine for me. Maybe it takes a little longer to make a cup of coffee than my previous model, but that isn’t a huge deal to me. Overall, very satisfied with my new Keurig.

I HAVE NOT HAD THIS MACHINE LONG ENOUGH AS HAD TO WAIT ABOUT LITTLE OVER A WEEK TO USE IT. NOW EVERYONE WANTS ME TO GIVE THEM COFFEE. I NOW HAVE LET ALL KNOW WHERE TO GET THEIR OWN AS I WANT TO ENJOY MY COFFEE BEFORE ALL DRINK WHAT I HAVE LEFTOF MY BOX OF COFFEE.