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Customer reviews for Keurig K-Mini Plus Single Serve K-Cup Pod Coffee Maker for
Keurig K-Mini Plus Single Serve K-Cup Pod Coffee Maker
4.1 out of 5 stars
stars
4,153 ratings3,638 reviews
  1. 5 stars64% (2,656)
  2. 4 stars12% (500)
  3. 3 stars6% (268)
  4. 2 stars5% (202)
  5. 1 star13% (527)

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Showing 1,751-1,760 of 3,638 reviews
Dec 2, 2018
Ayeegee
1 out of 5 stars
1 out of 5 stars review

Complicated

I was given this as a gift and was super excited to finally have my own Kuerig. I have used multiple style machines via friends and family, and I have to say, I found this machine to be the most complicated of any of the styles I’ve personally encountered. The first time I go to brew coffee each time, the first fill of water just runs with no coffee, and I personally do not have time to wait for this first initial ‘water cup’ each time I go to make coffee in the morning. Also, its very apparent when to actually push the button the brew the coffee. I find myself waiting forever and fussing with it by wasting multiple kcups to get the right brew or I’m in a rush hoping this little guy does it’s job and end up with a grossly watery coffee. One postive is that it is tiny and sleek and doesn’t take much room at all on the counter, but I find this product to be difficult for how ‘easy’ they are advertising for.

Review from keurig.com
Helpful?70R6JXXCAS4P13607761667
reply from Consumer Care

Thank you for your review. The behavior that you’ve described in your review is certainly not typical of the K-Mini Plus coffee maker. We would love to find a resolution that suits your needs. Please call our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm eastern standard time to assist you. We look forward to your call.

Aug 14, 2021
Laur64
2 out of 5 stars
2 out of 5 stars review

Not happy

First time I used this, I had to call on this. Never know how much coffee I will get. Sometimes even half of cup. The coffee is usually just warm. Sometimes I have to press the bottom again cause it just turns off. One month later I called to send it back. In the month I had this not once did I get a good cup of coffee. My old keurig works great. Saw this model and had to have it. Big mistake. Horrible coffee, loud, and takes much longer. Hopefully my replacement will be much better.

Review from keurig.com
Helpful?70R6JXXCAS4P13607761667
reply from Consumer Care

Thank you for your review and feedback. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.

Aug 18, 2019
jenybarra
5 out of 5 stars
5 out of 5 stars review

I love it! It fits perfect anywhere in the kitchen because of the size and the color goes with every different decor. Since I'm the only one that drinks coffee in my home it's nice not having to brew a whole pot, it just takes a couple minutes to have one hot cup for me!

Review from keurig.com
Helpful?70R6JXXCAS4P13607761667
Jun 29, 2018
Patricia Hernandez
5 out of 5 stars
5 out of 5 stars review

I’m so in love with it!

I received this brewer as complimentary for testing purposes only I was so excited to use it as soon as it arrived! Definitely great size to move around! Very easy to use! Definitely fast to brew! It’s ready in about 3 minutes! I loved the size the look is so sheek and elegant looking! The quality of the brew is definitely amazing! Tastes soo good! I’m so happy! this was definitely made for us moms on the go!! I think it’s amazing and worth everything! I recommend to everyone its very practical! My thoughts and opinions are 100% mine ! Thank you for creating this phenomenal brewer!

Review from keurig.com
Helpful?70R6JXXCAS4P13607761667
reply from Consumer Care

You just made our day! Thank you for taking the time to write such an amazing review and for making us a part of your daily routine. Happy Brewing!

Jun 22, 2018
mmir
5 out of 5 stars
5 out of 5 stars review

New favorite!

I received this from influenster for free review purposes, and I literally cried when I saw it. It's small, compact, and super attractive. Of course, I had to make a cup of coffee immediately, and the coffee is super silky. Much better than my Mr. Coffee. Super grateful to try this, super amazing and perfect for a college student such as myself.

Review from keurig.com
Helpful?70R6JXXCAS4P13607761667
reply from Consumer Care

We're so glad to be your new favorite study buddy! Thanks for the review.

Jun 23, 2018
Kcupqueen
5 out of 5 stars
5 out of 5 stars review

The perfect coffee maker for small spaces

I received my keurig mini plus coffee maker complimentary through Influenster and I absolutely love it! It’s the perfect size. It doesn’t take up too much room in my already small kitchen. I love the strong brew feature and the storage container for k cups. I would definitely recommend this product.

Review from keurig.com
Helpful?70R6JXXCAS4P13607761667
reply from Consumer Care

Thank you for taking time to share this feedback. We appreciate the love!

Aug 28, 2019
Dawn0598
1 out of 5 stars
1 out of 5 stars review

Second try and failing again

This is the worst coffee maker. It is loud and slow ... much louder and slower than any other Keurig I have used. The company would not let us select a different model when the first one quit working completely after a few months. This one is no better, but at least they gave us a new one. The machine has these little black pieces that we keep finding. They must be coming loose from the machine just like they did on the first model, so I am sure this one will stop working soon. Worst purchase I ever made. Just don’t know if I want another Keurig since the company will not let me put the price toward a different model. Probably time to cut my losses and move on.

Review from keurig.com
Helpful?70R6JXXCAS4P13607761667
reply from Consumer Care

Thank you for your review and feedback. We're sorry to hear about your experience with Keurig Customer Service. We pride ourselves on our Customer Service and always try to ensure the customer is satisfied with the outcome. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.

Jan 4, 2019
teehee
1 out of 5 stars
1 out of 5 stars review

no bueno.

I purchased the Mini b/c of its size. it worked for a couple of months, then stopped drawing water into the heating element. Keurig promptly replaced it, and the 2nd unit worked for a month. it's going back, in exchange for the Compact model. i sure hope it stands up to Keurig's rep; otherwise, 3 strikes you're out.

Review from keurig.com
Helpful?70R6JXXCAS4P13607761667
reply from Consumer Care

We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm eastern standard time to assist you.

Jul 9, 2018
KristinaT
4 out of 5 stars
4 out of 5 stars review

Sleek design

I was really excited for this machine because I really like the Keurig brand and its coffee. This coffee maker is slim and sleek, so it's easy to fit in your kitchen. It is very easy to use, and it brews coffee very quickly. My only criticism is that the coffee has been coming out very strong. I drink my coffee black, so it can be too strong for me. The maximum amount of water you can pour into the machine is rather low, so I think it might be too low for the amount of coffee in the K-Cup-- that is, I think the water to coffee ratio is off, which is out of your control when using this machine. If you drink your coffee with milk, this might not matter. Other than that, great coffee maker! I received this product complimentary to test for reviews. All opinions are my own.

Review from keurig.com
Helpful?70R6JXXCAS4P13607761667
reply from Consumer Care

We appreciate your review and feedback. A possible suggestion would be to choosing K-Cup Pod selections that are not extra bold and light roast if you are looking for a less robust cup of coffee. We hope this helps!

Jan 16, 2023
ROW63
2 out of 5 stars
2 out of 5 stars review

Unimpressed

I was very excited to use my mini plus Keurig for the first time. Followed instructions, then brewed my first cup. Wait a minute, what’s all the noise and where is all of my 8 ounces? Tried it again. Same result. This is the noisiest coffee machine I’ve ever owned. Contacted customer care. Their suggestion was to clean the needles. Why would the needles need cleaning on a brand new machine. Next person suggested that it may be defective but offered no option on replacing it. I’m not impressed at all!

Review from keurig.com
Helpful?70R6JXXCAS4P13607761667
reply from Consumer Care

Thank you for your review and feedback. We're sorry to hear that you are disappointed with your K-Mini Plus coffee maker, and your experience with Keurig Consumer Care. We pride ourselves on providing excellent customer service, and would love another opportunity to assist you. Please reach out to us at 866-901-2739.