We apologize for this experience. Shipping, and handling as well as fluctuations in temperature and or humidity may have had a negative impact on the product. We would like to make this up to you please contact us at 1-800-323-0768 and reference case #05539001.

Thanks for sharing your review. High prices are a matter of concern to all of us. While we do not set prices, there are some external factors such as costs of raw materials, energy, packaging materials and transportation which may have an effect on the cost of our products. We’ll make sure to share it with the appropriate staff.