After much research into which suitcase size generator had the best options, performance, decibel level, and price point I came to the conclusion that the Westinghouse iGen2500 fit that bill. This model is the same size as most 2000 surge/1700 run size generators, but this one performs at 2500 surge/2200 run capability. It also has some handy digital monitoring that most small generators don't. My concern was that a number of reviewers on various sites reported receiving damaged units from the factory, specifically broken spark plugs and spark plug caps. I reside in Canada and would have ordered from a Canadian supplier to simplify the return process (in case this was needed), however the only Canadian retailers for this generator, Home Depot Canada and Amazon.ca, had no stock and had no known restock date. So, hoping I would not need to submit a return I ordered one from Home Depot USA who had the best U.S price I could find, but required a trip to the U.S to pick up as they will not ship to Canada. To my dismay the unit I received was damaged. The spark plug was cracked, and the engine shut-off switch (behind the front panel) was broken. The spark plug was no big deal, but the kill-switch repair would have involved major disassembly, so it had to be returned, which meant a return trip to the border, as Home Depot would only cover return shipping within the U.S. and UPS could not figure out how to charge me just the difference. Home Depot handled the return very quickly. By the time all this took place, I discovered stock of this item was available in Canada thru Amazon.ca again so I was able to re-order the item within Canada. The second unit arrived with some serious crud/sediment in the gas tank, and what looked like small rust spots and staining on the inner gas tank walls that required numerous flushes to clear, but no physical damage was evident. I decided to take a chance that the crud appeared since the factory run-up and hope a good rinsing will prevent any further issues. It appears to have a small inline fuel filter that should catch any remaining sediment, and can be replaced if required. After careful break-in it seems to be operating as well as I'd hoped, and is able to run numerous tools and produce the expected 2500/2200 watts. The digital monitoring is very nice, cycling thru the various information modes and keeping me notified of all the important data regarding its operation. A friend who works in construction and uses numerous of the expensive "H" variety generators confirms this unit is as quiet as their red units, which is supposedly where the bar has been set. So despite the initial quality control issues, I will give it a 4 star rating for now, hoping the initial purchase experiences don't reflect the longevity I hope to get out of this generator, to be used as my supplemental RV power supply. Here's hoping Westinghouse reads this and corrects the problems coming out of the factory so others can enjoy their fine product without the hassles of returns and having to deal with these sorts of issues in a brand new unit.