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Customer reviews for ZINUS Night Therapy 8" Medium Hybrid Mattress for
ZINUS Night Therapy 8" Medium Hybrid Mattress
4.3 out of 5 stars
stars
310 ratings132 reviews
  1. 5 stars69% (213)
  2. 4 stars15% (46)
  3. 3 stars6% (18)
  4. 2 stars4% (11)
  5. 1 star7% (22)
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Showing 21-30 of 132 reviews
Feb 15, 2014
Reviewer name: HappyPrince
4 out of 5 stars
4 out of 5 stars review

Good mattress

Arrived much faster than expected. Packing technology is amazing. Drawback is the wait for the mattress to expand. Initially I felt the mattress was too soft and not so firm but over a period of 2-3 weeks the firmness increased. Will be keeping it. The 13 inch would also have been a good choice but the more the height, more will be weight to manage every time I move.

Helpful?5GSE6Z0KWFHI13607312653
Dec 30, 2024
Reviewer name: Kat
1 out of 5 stars
1 out of 5 stars review

Misleading Description and Rude Associate

Sams Club description for the 8" hybrid twin mattress clearly provides that the mattress included a frame. Pictures show a frame.The mattress does NOT include a frame despite the description. It is only a mattress. Sam's acknowledged that there should be a frame and said it would send one. It only sent another mattress. Now, I have two mattresses and no frame. No offer to help, no offer to come pick up extra, no help with frame, told to call Zinus. And then, Daniela just hung up the chat and said she was releasing the chat to help the next member. Did not arrange a pick up, refund, or anything. Gave no further directions. Very abrupt. So now, will have to drive a mattress hours to return. Bad business.

Helpful?5GSE6Z0KWFHI13607312653
Mar 9, 2025
Reviewer name: Adele
1 out of 5 stars
1 out of 5 stars review

Not as described

This bed is extremely firm. In the description it says it comes with a base or box spring; it does not. I called Sam's and was told I could replace the order and it would come with a box spring and they would pick up the mattress I recieved. I did not get a box spring, just another mattress. I can't imagine what they paid to have it picked up by a third party. They are wasting money and have an inaccurate description. I love Sams, but I'm unsure if I can trust the item description online.

Helpful?5GSE6Z0KWFHI13607312653
reply from Zinus

We're really sorry to hear about your experience with our product. We appreciate you taking the time to let us know, and we want you to know that your feedback is important to us. It’s disappointing to hear that we didn’t meet your expectations with the ZINUS Night Therapy 8" Hybrid Mattress, and we’d love to understand more about what happened so we can make things right. Please provide us with more details about your issue by contacting us at support.zinus.com, and we'll ensure that we address your concerns as quickly as possible.

Jan 16, 2020
Reviewer name: Foster food
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good but firm

Good but a bit firm. Bought this for my daughter’s bunk bed. It came in an air tight package which I was afraid would burst open like a can on biscuits. It was a bit tough putting it on the bed because it was just me doing it and it was slightly heavy. So far, so good.

Helpful?5GSE6Z0KWFHI13607312653
Mar 1, 2024
Reviewer name: Hudson
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Well made

Bought 1 xl twin and 1 twin for daybed and it fits perfectly, nice and firm .

Helpful?5GSE6Z0KWFHI13607312653
Jul 12, 2022
Reviewer name: MM
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very comfortable

Very comfortable mattress with no memory foam.

Helpful?5GSE6Z0KWFHI13607312653
Mar 3, 2021
Reviewer name: Jbarba
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Hard as a Rock

Do not buy this mattress unless you like the feeling of sleeping an a concrete floor.

Helpful?5GSE6Z0KWFHI13607312653
Jan 2, 2024
Reviewer name: Scott
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Hard as a rock

This mattress is hard as a rock and uncomfortable

Helpful?5GSE6Z0KWFHI13607312653
May 26, 2021
Reviewer name: Maggie Cardenas
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very comfortable mattress.

I love my mattress. It is so comfortable and the price you can’t beat.

Helpful?5GSE6Z0KWFHI13607312653
Nov 28, 2023
Reviewer name: Wifey
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable & Firm

Super comfortable, quite firm which is exactly what I was hoping for. I’m very happy with my purchase & value.

Helpful?5GSE6Z0KWFHI13607312653