Thank you so much for your wonderful review, Kyre! We're elated to see that you love the Galaxy Buds2 Pro. With their intelligent Active Noise Cancellation, you can truly immerse yourself in your music without distractions. Plus, the Enhanced 360 Audio brings a whole new dimension to your listening experience. We're also glad to hear that the fit is just right for you! Your satisfaction means a lot to us! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. This device does come with additional silicone tips in a variety of sizes. They are placed in a small cardboard box inside the packaging for the device. We do also have available foam tips that are compatible with this device on our website that may help you get the best fit possible for your device. We appreciate your being a Samsung customer. -Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Sheun, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. Without knowing what was causing the difficulty with your buds we can recommend some resources to assist you troubleshoot in the future. The full product manual is available on our website for reference and to help you make the most out of the amazing features of the device. The Samsung Support Team, linked below, is also always available to answer any questions you may have. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages