Customer reviews for Samsung Galaxy Buds2 Pro

Customer reviews for Samsung Galaxy Buds2 Pro for

Samsung Galaxy Buds2 Pro

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4.6 out of 5 stars

stars7,092 ratings7,081 reviews

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Aug 31, 2023

MamaMoe

5 out of 5 stars review

I love these ear buds.

[This review was collected as part of a promotion.] Use when steaming movies and when flying on airplane.

Review from Samsung US

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Jul 30, 2024

Matpat45

5 out of 5 stars review

Great sound

[This review was collected as part of a promotion.] The Galaxy AI features and sound quality are awesome.

Review from Samsung US

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Mar 15, 2024

sconrad

1 out of 5 stars review

updates ruined sound

Bought these and have worked great, sound amazing, until an update a couple days ago. They lost all bass and actually just your ears to use now.

Review from Samsung US

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reply from Social Commerce

Hello Sconrad, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We would love to help you regain the sound quality you were previously so fond of on a daily basis. In the Samsung Wearables App if you haven't done so already, under the settings in the equalizer section, you can adjust the sound profile to enhance the bass, as this setting may have gotten adjusted by accident during the update. If this is not the case and you are still experiencing the sound you previously had, we have provided a link to the Samsung Support Team below to work with you directly. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

May 1, 2023

Jmon22

5 out of 5 stars review

Simple and easy to use

[This review was collected as part of a promotion.] Let's me work and listen to movies and music on a daily basis.

Review from Samsung US

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Jul 30, 2024

Shalon14

5 out of 5 stars review

New age of buds !!!

[This review was collected as part of a promotion.] Best earbuds !! Great quality even for a small pieces !!! 👌

Review from Samsung US

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May 13, 2024

Ccccc33333333

5 out of 5 stars review

Nice fit to my smaller ears

[This review was collected as part of a promotion.] These ear buds have a nice quality sound and fit nicely in my small ears!

Review from Samsung US

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Jul 29, 2024

Thesla6

5 out of 5 stars review

Good quality audio, just short battery duration

[This review was collected as part of a promotion.] I mostly use it to hear music and watch videos and also hear ASMR videos on YouTube.

Review from Samsung US

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Apr 29, 2024

Mikey36

5 out of 5 stars review

Headphones

[This review was collected as part of a promotion.] I love my samsung buds pro I'm waiting for the next one to come out so I could get it

Review from Samsung US

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Nov 13, 2023

Lovetheprobuds

5 out of 5 stars review

This product has improved!!

[This review was collected as part of a promotion.] This product has been improved from prior models. Absolutely love it!

Review from Samsung US

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Jun 14, 2024

Lili

3 out of 5 stars review

Allergy

The sound is perfect, the battery lasts a short time and every time I use them I get allergies in my ears, they are very crowded and swollen

Review from Samsung US

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reply from Social Commerce

Hi there Lili, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We love hearing how much you have enjoyed the audio quality of your earbuds. We have provided a link to the Samsung Support Team to review any potential options to help you with the irritation you mention experiening with usage. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages