Hello Sconrad, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We would love to help you regain the sound quality you were previously so fond of on a daily basis. In the Samsung Wearables App if you haven't done so already, under the settings in the equalizer section, you can adjust the sound profile to enhance the bass, as this setting may have gotten adjusted by accident during the update. If this is not the case and you are still experiencing the sound you previously had, we have provided a link to the Samsung Support Team below to work with you directly. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Geddy, we appreciate you taking time to provide your feedback to us regarding your Samsung Galaxy Buds2 Pro. We would be more than happy to help you troubleshoot your device. The Samsung Support Team can be reached at any time to work with you directly. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages